Great location on the Strand road - however there is a large pub opposite which is very noisy at night - especially weekends- so you cannot open a window.
Whist the apartment was clean and comfortable, there were a number of negatives to our visit.
We had no hot water in the morning for a shower as no one had told us how it worked and there were no instructions in the apartment.
There was no phone in our apartment so I had to use my mobile to ring reception !
None of the security doors from the car park were locked which defeats the purpose of them as anyone could enter the building.
There was no welcome pack - no map of Derry, details of City of Culture events or pubs/restaurants which was disappointing. I was told later that they were available at reception but we were not offered any.
On checkout, again there were no instructions so we did not know what to do with the keys. There was no one in reception and we ended up leaving them with a maintenance man that we happened to meet in the building.
None of these are issues which cannot be resolved so come on BT 48, get organised and help to make your guests visits more enjoyable.More
- Free Wifi
- Free Parking