Cannot emphasise how poorly we were treated. We were part of the group of 50 who booked individually as part of a motorcycle charity event. The young girl at reception worked really hard to put things right but her compadre was just rude and ignorant, at one point telling my partner to her face that she was lying when she said she had booked an apartment for four with a double and two single beds! (good job I wasn't there when he said that). To be told at midnight when we returned from the chinese restaurant that the promised duvet for the girl who had offered to sleep on the floor because the sofa bed was broke and not to bother looking for a refund because we wouldnt get one was just the icing on the cake and everyone had similar stories to tell, some being treated even more shabbily than we were!!!! Good job us bikers are an easy going bunch!!!!
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- Also Known As:
- BT48 Apartotel Derry, Northern Ireland