We stayed at the BT48 Apartotel for 3 nights and on the whole we had no complaints. We certainly did not experience any of the poor customer service referred to in previous reviews - on the contrary, we were impressed with all of the people with whom we had contact. We were told on arrival that we had been upgraded to a 5th floor 2 bedroom / 2 bathroom penthouse apartment which was very welcome as we had advised that we were in Derry to celebrate a special anniversary with friends. The room overlooked Strand Road and although it's a busy road and there is a nightclub opposite, we found that the triple glazing was perfectly adequate to block out the majority of noise. The apartment is a decent size for 4 people, the furnishings are reasonably modern, the kitchen adequately equipped and the dining facilities suitable for self catering if your are so inclined - as it was an anniversary weekend we opted to eat out as there is plenty of choice around the city. Beds were very comfortable. The location is fine and I imagine that a view of the river on the opposite side of the building would be lovely. It is about a 10 minute walk into the city and we were fortunate enough to have good weather which made the walk along the river very enjoyable.
Minor gripes would be that the shower cubicle would benefit from a soap dish and although there was a bath in one of the bathrooms, a shower attachment and screen would be useful additions to save sharing the other shower.
Overall excellent value for money and as mentioned previously, good customer service.
We had a couple of minor niggles -
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- Also Known As:
- BT48 Apartotel Derry, Northern Ireland