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“Perfect!”
Review of City Hotel

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City Hotel
Ranked #7 of 13 Hotels in Derry
Certificate of Excellence
GreenLeadersPlatinum level
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Perfect!”
Reviewed 2 May 2011

This is our 10th visit to the City Hotel. I am originally from Derry and go back every year. On this occasion we were over for the Jazz Festival
I honestly would not stay in another hotel in Derry as this hotel has everything. Location is central, friendly and helpful reception, well equipped rooms, great food.It can get a little hectic in the foyer on a Friday and Saturday night as they have entertainment on. I just found it added to the atmosphere.
I have stayed in lots of hotels due to the nature of my business. I have never written a review before, however, I felt I should as this really is a wonderful hotel and you won't be disappointed I will be back next year.
Thank you for another great stay!

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank minx04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 2 June 2011
Many thanks for taking the time to review the City Hotel. Im delighted you enjoyed the Jazz weekend with us, its always a great time to be in the city. Hopefully we will see you again next year, if not before!

Sales Manager
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2,013 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (541)
Date | Rating
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English first
N. Ireland
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 April 2011

staff always wonderful, have stayed here on 4 diffferent weekends in all seasons, it simply theeee place to stay! park car Fri and not even a taxi needed for going out or getting back. love the lobby dance idea at weekends.

Room Tip: rooms nice, nice to have river view.
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Stayed November 2010, travelled as a couple
Helpful?
2 Thank lazysusanN.Ireland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 3 May 2011
Thank you for your great review of the City Hotel, we're glad you enjoyed staying with us and we look forward to welcoming you back soon!

Sales Manager
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Northern ireland
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 April 2011

City hotel Derry is excellent, from the moment we walked through the door the staff were very helpful, advising on where to eat and bars etc. we got parking in the underground car park. Room were perfect, modern and loads of space.one problen though - NO air con!! the heat in the rooms was unbearable. no sleep at all the 1st nite and i went down firest thing the next morn to complain, the girls agreed about the heat and was giving a fan up straight away, house keping also left another fan (but the 2 was defo needed). my chocolate eggs all melted!!!! Apart from that i would really recommend this hotel. breakfast buffet was great, bar was lively and the location is really central - can walk everywere.Would defo stay here again - top class service

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pahotel01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 3 May 2011
Thank you for your review of the City Hotel. We do take on board your comments regarding heat in the rooms. Im glad you enjoyed your overall stay with us and we look forward to seeing you again.

Sales Manager
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London, United Kingdom
Level 5 Contributor
58 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 24 April 2011

Friendly staff at check-in and very helpful hints to make a stay in Derry the more memorable. Rooms appear to be recently refurbished with flat screen TV, tea and coffee making facility, trouser press and good sized bathroom. Notably and unfortunately no in-room safe. Hotel is adjacent to the city's ancient walls and accessible to all the shops and downtown pubs. A very comfortable night's sleep and easily recommendable.

  • Stayed April 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Global_vagrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 4 September 2016
Dear Guest
Thank you for your review, we appreciate your kind words and are happy to be of service, thank you for taking the time to review, we hope to see you again soon.

Yours sincerely
Conor Friel
Guest Relations Manager
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Hilo, Hawaii
Level 6 Contributor
144 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 21 April 2011

This is a beautiful 4 star hotel in downtown Derry, Northern Ireland. Our room was very nice and spotlessly clean. The staff was friendly and helpful and they served a very nice buffet breakfast in the restaurant. Hotel guests have use of a full service health club and indoor pool located inside the hotel. It is located blocks from the historic city walls of Derry and only about a block from the Guildhall.

Room Tip: Rooms facing the river have very nice views.
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  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Islandguy808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 3 May 2011
Thank you for your review of the City Hotel and for taking the time to feedback your comments. We do hope to see you again soon.

Sales Manager
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Warwick, UK
Level 4 Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 12 April 2011

Decent hotel, decent location. However rooms were HOT!!! Even with air con on full blast cold, then I tried opening windows. Chocolate melted hot. Bathroom door wouldn't close, but that's the height of issues - friendly staff, good location, quiet and clean. I'll stay again next time I'm up.

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HappyGlobeTrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 3 May 2011
Thank you for reviewing your stay with us at the City Hotel. We look forward to seeing you again when you return to the city.

Sales Manager
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belfast
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2011

Stayed at the city hotel with friends on the 2nd of April, great location plenty of bars and restaurants near by. The staff were very friendly and helpful the rooms were spotless. the breakfast was really good, looking forward to staying longer next time.

  • Stayed April 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bettebo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 3 May 2011
Many thanks for taking the time to review the City Hotel. Im glad you enjoyed your stay and hopefully we will see you again soon.

Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City Hotel

Property: City Hotel
Address: Queens Quay, Derry BT48 7AS, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Derry
#6 Luxury Hotel in Derry
#6 Romantic Hotel in Derry
#6 Business Hotel in Derry
#7 Family Hotel in Derry
Price Range (Based on Average Rates): £
Hotel Class:4 star — City Hotel 4*
Number of rooms: 158
Official Description (provided by the hotel):
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 
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Also Known As:
City Hotel Derry, Northern Ireland

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