Having used this hotel previously for an after funeral meal for family and friends and found the service and quality exceptional, it was my first choice when I needed to arrange a similar meal at very short notice. I called in and spoke to 'Conor', advised him I needed the meal (in excess of 40 persons) for the following lunch time. On checking, he discovered the hotel was booked up for functions. I was very disappointed, expecting to be told I would have to look elsewhere. Not so. After a short discussion, a compromise on setup was agreed and 'Conor' accommodated my requirements.
He could easily have turned me away but in the true spirit of the staff at The City Hotel he went that bit extra to try and solve my predicament at such a trying time. The meal and the service was still at its impeccable best.
You will be hard pushed to find a hotel that is as family friendly or staff as committed to providing a friendly, personal and proficient service. The staff, generally, could not be more pleasant and helpful.
Thoroughly recommended and will certainly use the hotel again, though hopefully not under the same circumstances.
- Official Description (provided by the hotel):
- Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more less
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- Also Known As:
- City Hotel Derry, Northern Ireland