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“Definetley going again!”
4 of 5 bubbles Review of City Hotel

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City Hotel
Ranked #6 of 11 Hotels in Derry
Certificate of Excellence
GreenLeadersPlatinum level
Dungannon, Northern Ireland, United Kingdom
1 review
“Definetley going again!”
4 of 5 bubbles Reviewed 21 February 2013

Myself and my wife had a weekend break in the north west and decided to stay in the hotel and have breakfast in the morning.
our room was the standard room but I would class it as being above standard compared to other hotels.
Slept well in the room,staff were nice and the breakfast in the morning was the best bit for me,delicious!
only pitfall.......the drinks in the bar were much more pricey than the bar,s in surrounding area,s.
all in all,a pleasant stay.....I'L BE BACK!

Room Tip: standard room for me was fine but if you want a view...it will not be for you.
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 23 March 2013
Dear Paul R,
Thank you for your review and thank you for choosing to stay with us on your stop off while touring the North West, we are glad we impressed and look forward to your return.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,950 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (527)
Date | Rating
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English first
Dublin
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 21 February 2013

Lovely hotel.. Staff helpful.. Executive room had great views over the river and peace bridge . Breakfast was really good, very tasty with loads to choose from. location is brilliant, right beside all the bars and shops . Love Derry .. Would definatly stay here again.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dalyemma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 23 March 2013
Dear dalyemma,
Thank you for your review, we are lucky to be both city centre and riverside giving great views and proximity to all city centre benefits; we hope this enhanced your stay.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 20 February 2013

We stayed Saturday night and enjoyed great food in the restaurant. Staff were great and all very friendly. We made use of the pool, jacuzzi and steam room. Room was clean and very comfortable. Very handy to town and sights. Would definitely stay again.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Food and Beverage Manager at City Hotel, responded to this review, 23 February 2013
Dear Louise F,
Thank you for your review, and your recommendation, great to hear you had time to try all our facilities, and the location helped make your stay.

Yours sincerely
Conor Friel
Food and Beverage Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 20 February 2013

The high level of personal service offered by the receptionists at the City Hotel, Derry during my two day business stay was second to none. I made several requests for help ranging from assistance with my friend's laptop, to booking taxies and making recommendations regarding what to do and see, were always met with a genuine smile and immediate action. The food in their Thompson restaurant was also excellent. I will certainly stay with them again upon my next visit to Derry.
Martin Caulfield

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MARTIN C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Food and Beverage Manager at City Hotel, responded to this review, 23 February 2013
Dear MARTIN C,
Thank you for your review, and for your praise of our staff, we are pleased we could be of service and hope to see you again for your next business or leisure trip.

Yours sincerely
Conor Friel
Food and Beverage Manager City Hotel Derry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 20 February 2013

lovely food lovely rooms did have noise though from the room above drills hammering. would recommend. service was fantastic. very central would defiantly visit again if I was going up to Londonderry. went on the walking tour which was great

Room Tip: ask if any work is going on
See more room tips
  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracy2266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Food and Beverage Manager at City Hotel, responded to this review, 23 February 2013
Dear Tracy2266,
Thank you for your review, we are pleased you enjoyed the rooms and food, apologies for any noise due to improvements to be completed soon.

Yours sincerely
Conor Friel
Food and Beverage Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carnmoney
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 18 February 2013 via mobile

Stayed two nights here with my daughter on a half term break. Choose the hotel as it had a pool. Went to use the pool and was advised by a member of staff that the pool was full to capacity. I counted about six people in the pool. My daughter was very disappointed to not be able to use the pool as was I. The member of staff was quote blunt. I will be making a complaint to reception when I check out. Pity as up until then had been enjoying my stay. This hotel is classed as four star but not worthy of it in my opinion.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Flick1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Food and Bebverage Manager at City Hotel, responded to this review, 22 February 2013
Dear Flick1972,
Thank you for your review, due to Health and Safety guidelines we have a maximum bather restriction of 16 people at any one time, at times of high volume such as mid-term break we may have to restrict access or duration in the pool for short periods this enhances guest comfort rather than crowding the pool.

Yours sincerely
Conor Friel
Food and Beverage Manager City Hotel Derry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 18 February 2013

Stayed for 2 nights valentines weekend, Great central location short walk to main shops bars and restaurants. Staff were so so friendly always greeting you and opening doors. Restaurant satff particularly nice. Bar was always very busy and good buzz about. Used Gym which was well equipped with weights bikes etc . Steam room and Jacuzzi and small pool also. Breakfast was excellent and dinner was great on the saturday noght. Excellent value in all.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcgag1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Food and Beverage Manager at City Hotel, responded to this review, 22 February 2013
Dear mcgag1984,
Thank you for your review, we are glad you choose to spend Valentines weekend with us and pleased to hear we didn’t disappoint, we hope to see you again throughout the year.

Yours sincerely
Conor Friel
Food and Beverage Manager City Hotel Derry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City Hotel

Property: City Hotel
Address: Queens Quay, Derry BT48 7AS, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Derry
#5 Luxury Hotel in Derry
#6 Romantic Hotel in Derry
#6 Business Hotel in Derry
#7 Family Hotel in Derry
Price Range (Based on Average Rates): £
Hotel Class:4 star — City Hotel 4*
Number of rooms: 158
Official Description (provided by the hotel):
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 
Reservation Options:
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Also Known As:
City Hotel Derry, Northern Ireland

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