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“A good place to stay”
Review of City Hotel

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City Hotel
Ranked #7 of 13 Hotels in Derry
Certificate of Excellence
GreenLeadersPlatinum level
Devon, UK
Level 4 Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A good place to stay”
Reviewed 24 February 2013

Stayed here for one night on business. The welcome at reception was wonderful and the service in the bar was second to none. Room was clean and comfortable with all that I required. Breakfast was a good selection, but service a little too attentive.

Location was good and easy to find.

Would definately use again if in Derry.

  • Stayed February 2013, travelled on business
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Helpful?
Thank Andb76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 9 March 2013
Dear Andb76,
Thank you for your review, and for your custom, we are happy to facilitate all business needs and hope to be of service again in the near future.

Yours sincerely
Conor Friel
Food and Beverage Manager City Hotel Derry
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (549)
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English first
Newry, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 February 2013

This was a lovely hotel well located for access to city centre. Bar food was lovely as was breakfast - although one morning the bacon was so overlooked it was hard and the sausages white!
It was very expensive for a single room occupancy - £109 for one night when a couple in our party only paid £119 for two people (B&B). A service charge also applied to have ice sent up to the room - thought this was a bit over the top!

Having stayed in many hotels over the years in Co Cork, Co Kerry etc, I felt that this hotel lacked warmth, atmosphere and a general welcome feel. In saying that, a vast majority of the staff I encountered were very pleasant and friendly.

  • Stayed February 2013, travelled solo
    • Value
    • Location
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Helpful?
Thank Pilibmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 9 March 2013
Dear Pilibmac,
Thank you for your review, we are pleased you found the staff to be pleasant and friendly. We do indeed have a service charge for room service but must apologise if this was charged for delivery of ice which should be delivered upon request free of charge, We thank you for your comments and have passed these to the management team for further discussion.

Yours sincerely
Conor Friel
Food and Beverage Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 24 February 2013

We normally come to the City Hotel for a short break at least twice a year. Decided to visit as part of L/Derry City of Culture and had a fabulous time.

Staff were so helpful, nothing is a problem and they recognised and greeted us with such warmth. room and food lovely and leisure suite great - especially swimming for the kids.

Would highly Recommend - so much so that we want to come back in July!

Don't miss out on this fab hotel.

  • Stayed February 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank licrogib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 9 March 2013
Dear licrogib,
Thank you for your review, what more can we say than it’s great to see guests return time and time again its the biggest compliment you can pay us, thanks again and we look forward to seeing you in July hopefully

Yours sincerely
Conor Friel
Food and Beverage Manager City Hotel Derry
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Ballymena, United Kingdom
Level 6 Contributor
148 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 23 February 2013 via mobile

great location, plenty of tourist information available... easy check in! parking available for 40 cars on a first come first served basis. lovely clean well equipped room overlooking the foyle and beautiful peace bridge! entertainment in the lobby on the Friday evening. food in thompsons restaurant was very well presented, generous portions and pleasant staff! good range of breakfast items.

  • Stayed February 2013
    • Value
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Helpful?
Thank melaniextwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 9 March 2013
Dear melaniextwo,
Thank you for your review, we are pleased you enjoyed your stay, we hope you choose to stay with us again soon.

Yours sincerely
Conor Friel
Food and Beverage Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paisley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2013

Arrived on a cold, bright Friday to the warmest of welcomes. The reception staff could not have been friendlier or more helpfull, guiding us to shops, bars and attractions with true charm and wit.
Our room was spacious, comfortable and had a magnificent view over the River Foyle and the Peace Bridge and a comfortable bed ensured a good night's sleep to prepare for the day ahead.
Dinner in Thompson's Restaurant was excellent and the staff, once again were friendly and attentive. Breakfast was also enjoyable with an excellent selection and again very helpfull staff attending to specific requests.
I would definatey recommend 'The City' to anyone visiting Derry and will certainly return hopefully during the European City of Culture year. Thoroughly enjoyed our stay!

Room Tip: Contact the hotel to book and ask for a river view.
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  • Stayed February 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 23 March 2013
Dear Jim D,
Thank you for your review, we are delighted you have taken the time to post a lovely review, we are only happy to help and glad the warm welcome brightened up your travels, we look forward to a return visit.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern Ireland
Level 4 Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 February 2013

We stayed here in Nov with extended family after getting a good offer. Hotel was lovely, clean great breakfasts, stay were friendly and helpful and great with the kids. Our deal included a 3 course meal each night in the hotel which was really nice and didn't leave us hungry. Great location, we left the car in the underground car park the whole time we were there. There are only 40 spaces available so make sure you check in on time if you want to be guaranteed a spot!

  • Stayed November 2012, travelled with family
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Helpful?
Thank Kittykat0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 23 March 2013
Dear Kittykat0
Thank you for your review, we are pleased to hear you and your extended family were able to avail of one of our great offers and your stay didn’t disappoint, keep your eye out for more similar offers and we hope to see you again.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dungannon, Northern Ireland, United Kingdom
1 review
Reviewed 21 February 2013

Myself and my wife had a weekend break in the north west and decided to stay in the hotel and have breakfast in the morning.
our room was the standard room but I would class it as being above standard compared to other hotels.
Slept well in the room,staff were nice and the breakfast in the morning was the best bit for me,delicious!
only pitfall.......the drinks in the bar were much more pricey than the bar,s in surrounding area,s.
all in all,a pleasant stay.....I'L BE BACK!

Room Tip: standard room for me was fine but if you want a view...it will not be for you.
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 23 March 2013
Dear Paul R,
Thank you for your review and thank you for choosing to stay with us on your stop off while touring the North West, we are glad we impressed and look forward to your return.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City Hotel

Property: City Hotel
Address: Queens Quay, Derry BT48 7AS, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Derry
#6 Business Hotel in Derry
#6 Luxury Hotel in Derry
#6 Romantic Hotel in Derry
#7 Family Hotel in Derry
Price Range (Based on Average Rates): £
Hotel Class:4 star — City Hotel 4*
Number of rooms: 158
Official Description (provided by the hotel):
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 
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Also Known As:
City Hotel Derry, Northern Ireland

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