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City Hotel
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    Reviews (2,181)
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    1,551 - 1,556 of 2,181 reviews
    Reviewed 25 February 2013

    Stayed for one night in this hotel recently. Lovely hotel close to city centre. Double room we had was lovely, tea making facility but no mini bar, double bed was really comfortable. Good selection for breakfast, one thing we were disappointed with was, only scrambled eggs no boiled or fried. We had dinner in Thompsons Restaurant in hotel. We really enjoyed our meal, everything was cooked perfectly and presented well.
    One of the best things about this hotel is the service of the staff, at the reception,in the bar and in the restaurant. Everything was with a smile and nothing was too much trouble.

    Stayed: February 2013, travelled as a couple
    1  Thank lava1dub
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    CityHotelDerry, Guest Relations Manager at City Hotel, responded to this reviewResponded 9 March 2013

    Dear lavalla,
    Thank you for your review, it may interest you to know in addition to our full cooked and continental breakfast buffet we offer an A La Carte breakfast menu, Fried / boiled / poached eggs etc are all cooked to your liking and delivered to your table at no charge, we do hope you get the chance to avail of this service when you next stay with us.

    Yours sincerely
    Conor Friel
    Food and Beverage Manager City Hotel Derry

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 25 February 2013

    My husband has stayed here on business and we travelled with him for one night and had a fantastic time in Derry. They gave us a great family deal and location is super city centre with parking at no extra cost. Very good breadfast and good value evening meal. Rooms very spacious and comfortable. Reception staff went out of their way to make our stay in Derry enjoyable gave us ideas on how to spend our time most grateful to them for being so helpful. Will call again!

    • Stayed: February 2013, travelled with family
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    Thank Pier19
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    CityHotelDerry, Guest Relations Manager at City Hotel, responded to this reviewResponded 9 March 2013

    Dear Pier19,
    Thank you for your review, we are delighted we could help make your stay an enjoyable one even though its primary aim was for business; we were pleased our recommendations enhanced your visit to our city.

    Yours sincerely
    Conor Friel
    Food and Beverage Manager City Hotel Derry

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 February 2013 via mobile

    Stayed here for one night with my two sisters in Feb. At reception when checking in the staff were probably the nicest and most helpful than any of the hotels I have stayed in before ( and that's many).
    The lobby was buzzing and had a great atmosphere. The hotel is spotless . On arriving to our room ,the staff had laid on some wine and fruit as a complimentary gift which was just heart warming.After a hour or two shopping and a walk on The Peace Bridge ,we had a lovely meal in a near by restaurant . The hotel is within walking distance to near by pubs and we enjoyed the folk music laid on ( countless pubs to visit). Breakfast in bed the next morning was devine and with only £ 2.50 per head extra we could not say no !! Irish coffees and the home made soup were delicious .
    All in all I have no complaints about this hotel and would def stay here again!
    Once again, thank you to the staff for making three sisters very happy !

    • Stayed: February 2013
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    Thank muscrat007
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    CityHotelDerry, Guest Relations Manager at City Hotel, responded to this reviewResponded 9 March 2013

    Dear muscrat007,
    Thank you for your review, and the complimentary words, we are glad we could help make you and your sisters stay a memorable one and look forward to your return.

    Yours sincerely
    Conor Friel
    Food and Beverage Manager City Hotel Derry

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 February 2013

    Stayed here for one night on business. The welcome at reception was wonderful and the service in the bar was second to none. Room was clean and comfortable with all that I required. Breakfast was a good selection, but service a little too attentive.

    Location was good and easy to find.

    Would definately use again if in Derry.

    • Stayed: February 2013, travelled on business
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    Thank Andb76
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    CityHotelDerry, Guest Relations Manager at City Hotel, responded to this reviewResponded 9 March 2013

    Dear Andb76,
    Thank you for your review, and for your custom, we are happy to facilitate all business needs and hope to be of service again in the near future.

    Yours sincerely
    Conor Friel
    Food and Beverage Manager City Hotel Derry

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 24 February 2013

    This was a lovely hotel well located for access to city centre. Bar food was lovely as was breakfast - although one morning the bacon was so overlooked it was hard and the sausages white!
    It was very expensive for a single room occupancy - £109 for one night when a couple in our party only paid £119 for two people (B&B). A service charge also applied to have ice sent up to the room - thought this was a bit over the top!

    Having stayed in many hotels over the years in Co Cork, Co Kerry etc, I felt that this hotel lacked warmth, atmosphere and a general welcome feel. In saying that, a vast majority of the staff I encountered were very pleasant and friendly.

    • Stayed: February 2013, travelled solo
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    Thank Pilibmac
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    CityHotelDerry, Guest Relations Manager at City Hotel, responded to this reviewResponded 9 March 2013

    Dear Pilibmac,
    Thank you for your review, we are pleased you found the staff to be pleasant and friendly. We do indeed have a service charge for room service but must apologise if this was charged for delivery of ice which should be delivered upon request free of charge, We thank you for your comments and have passed these to the management team for further discussion.

    Yours sincerely
    Conor Friel
    Food and Beverage Manager City Hotel Derry

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    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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