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“Great location, city centre hotel with parking.”
Review of City Hotel

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City Hotel
Ranked #6 of 12 Hotels in Derry
Certificate of Excellence
GreenLeadersPlatinum level
Malvern, United Kingdom
Level Contributor
98 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Great location, city centre hotel with parking.”
Reviewed 8 May 2013

We stayed at the City for a 3 night break as part of a car tour of Ireland. We ate in the reastaurant on 2 nights. Rooms were clean, large and comfortable. Staff were very efficient, helpful and friendly, better than my experience of many city centre hotels. Restaurant was OK - good friendly service but only OK menu selection. Breakfast buffet was good, but a bit of a trial if you wanted a fried egg. A good place to stay for visiting Derry.

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
Thank Hogbaggy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 14 May 2013
Dear Hogbaggy,
Thank you for your review, and for staying with us, we do hope the rest of your journey was as enjoyable as your time with us at The City Hotel.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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1,967 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (533)
Date | Rating
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English first
Sarasota, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 May 2013

On a group tour so I don't know what other hotels in the area have to offer. The hotel just looked worn hard . On group tour, so I didn't have time to take advantage of the gym, pool or the steam area which would have been really nice.

Room Tip: Hotel was extremely busy with little space to move around in the lobby area. Rooms were small...
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  • Stayed April 2013, travelled with friends
    • Value
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Helpful?
Thank Rosebud448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 14 May 2013
Dear Rosebud448,
Thank you for your review, it may interest you to know we have a number of room options available upon request including our luxury suites in our penthouse collection, we hope you may visit again at your leisure and be suitably impressed.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 May 2013

Located in the city centre this hotel is ideally suited for discovering Derry on foot. Reception staff are friendly and efficient. The restaurant food is excellent value for money and no request is a problem to the staff. We stayed during the jazz festival and because of this the hotel was filled to capacity as a result of this getting a drink became time consuming as lobby was filled with jazz enthusiasts. My only gripe was the king size bed where two mattresses were pushed together and I kept finding the joint during the night. I still would recommend this hotel to anyone visiting the city

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank DessieDiamond22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 14 May 2013
Dear DessieDiamond22,
Thank you for your review, we are pleased the location added to your experience and you found the staff friendly and helpful, we thank you for the kind words.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derry, Ireland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 May 2013

On Sunday 5th May, 5 family enjoyed a lovely meal in Thompsons Restaurant, City Hotel. We opted for the 2 x 2 courses for 2 and a bottle of wine for £35 and one other for £17. The setting was lovely as the Tony hendley Band were playing as we had our meal. I had salmon which was very tasty, others had steak(medium rare), pork and chicken. Everyone was impressed with the meal and generous side orders. Deserts also did not disappoint - an excellent apple and cinnimon crumble(very generous portion) hot chocolate brownies, were the best. Waitress was very attentive and made the experience all the more positive. Highly recommended!!!

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Bumble321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 14 May 2013
Dear Bumble321,
Thank you for your review, we are pleased you had an enjoyable meal and found the service and value to be worthy of a high recommendation, we trust you will return soon.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 May 2013

The city of culture really lived up to it's name this weekend and the City Hotel made our weekend four really enjoyable days and nights. Most of the entertainment during the jazz festival was free. Can't wait until August when the Fleadh Cheoil (traditional irish music festival) .The staff at the City Hotel are really friendly and helpful.Food at the hotel is good and reasonably priced. There is live music as far as I know each weekend Friday and Saturday nights and no cover charge. Would recommend this hotel to anyone coming to Derry it's central and plenty bars and restaurants around the hotel. No need to take taxis as the hotel is central to all the entertainment.l

  • Stayed May 2013, travelled with friends
    • Value
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Helpful?
Thank Breige A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 14 May 2013
Dear Breige A,
Thank you for your review, we are delighted you had a chance to soak in the delights of the Jazz festival at the hotel and around the city, we hope to see you return soon.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Armagh, United Kingdom
Level Contributor
136 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 6 May 2013

Derry is a very walkable city anyway but this hotel is smack bang in the middle of virtually everything, so couldn't ask for a better location.

Seriously busy as it was Jazz Festival weekend so great buzz everywhere especially in the hotel lobby which had a number of free gigs.

Spacious comfortable rooms, helpful friendly staff, can't comment on the food as we were on a "room only" basis but has the added bonus of a well equipped gym, small pool, jacuzzi & steam room.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank sjt63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 14 May 2013
Dear sjt63,
Thank you for your review, we are delighted you found the hotel location fantastic for exploring the city during the Jazz festival and the staff also impressed, we thank you for the kind words.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Gastor, Spain
Level Contributor
67 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 22 April 2013

We recently stayed at the City Hotel and we had a wonderful time. The receptionist who helped us was by far the friendliest and most accommodating of anyone who has helped us during our 8 1/2 month trip through Europe. The breakfast was delicious, the room was large and well put together, and the pool / steam room were a nice addition as well.

We highly recommend the City Hotel and will definitely be back to stay again.

Room Tip: We stayed in room #510 and it was spacious, clean and had a great view of the river.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aejae212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityHotelDerry, Guest Relations Manager at City Hotel, responded to this review, 26 April 2013
Dear aejae212,
Thank you for your review, we are pleased to hear your vacation is going well, I believe it was Laura our receptionist that dealt with your check – in, I’ve passed your kind words on to her and we hope to see you again.

Yours sincerely
Conor Friel
Guest Relations Manager City Hotel Derry
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City Hotel

Property: City Hotel
Address: Queens Quay, Derry BT48 7AS, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Derry
#5 Luxury Hotel in Derry
#6 Business Hotel in Derry
#6 Romantic Hotel in Derry
#7 Family Hotel in Derry
Price Range (Based on Average Rates): £
Hotel Class:4 star — City Hotel 4*
Number of rooms: 158
Official Description (provided by the hotel):
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 
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Also Known As:
City Hotel Derry, Northern Ireland

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