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“Absolutely average”
Review of City Hotel

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City Hotel
Ranked #8 of 13 Hotels in Derry
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 20 February 2011

The hotel is nothing special. The staff are okay, the rooms are fine & the breakfast average. It's busy & seems popular & for what you pay it's what you expect.

  • Stayed: February 2011, travelled on business
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Thank Nixlovestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this reviewResponded 21 February 2011

Further to your recent review i was disappointed to read that you found the City Hotel 'nothing special'. We aim to ensure all our guests experiences exceed their expectations and the majority of the feedback we get reflects this. If you are planning to return to the city again soon please do be sure to let me know.

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1,797 - 1,803 of 2,076 reviews

Reviewed 20 February 2011

Stayed at the City Hotel on business from 1/24/11 to 2/3/11. Had a room on the 4th floor but could still hear the music from the ground floor lounge area. The room was comfortable and clean, but I had to call the front desk almost everyday asking for washcloth (facecloth?) as housekeeping kept forgetting to leave one for me. In room internet service worked great the first week I was there, but was not working well at all the second week I was there. Since I was there for business, having internet service is crucial for me so I can get work done. I will be returning very soon for another 2 week business trip, so I hope the internet problem has been fixed.

  • Stayed: January 2011, travelled on business
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Thank zepdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this reviewResponded 21 February 2011

Thank you for your review of the City Hotel. Our internet connection is working so we apologise for any temporary problems you may have experience. We look forward to seeing you on your next business trip.

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Reviewed 17 February 2011

we stayed here for the weekend for valentines. Breakfast brilliant, rooms clean and tidy, leisure facilities excellent. very happy all round. derry itself great for shopping and culture.

  • Stayed: February 2011, travelled as a couple
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Thank IrelandBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this reviewResponded 21 February 2011

Further to your recent review thanks for taking the time to feedback to us on your stay. We look forward to welcoming you back to the City Hotel.

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Reviewed 17 February 2011

We booked the City Hotel for two nights for a valentine treat and were a bit apprehensive as we had not stayed in L/Derry before. No need to worry, we had a fantastic time, couldnt have asked for a better hotel. The staff were very friendly and helpful, customer service was excellent, in both the bar and restaurant. Rooms excellent, views looking over the River Foyle. The hotel is very central, shops, bars, restaurants just a few metres away including the Exchange Restaurant, just across the road, where we had a beautiful meal. We ate in the hotel the second night and i cannot fault the food or service and it was very reasonably priced. All in all we had a fabulous time staying here, such a great buzz about the hotel. Would hightly recommend anyone to stay here! We will be back! :)

  • Stayed: February 2011, travelled as a couple
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Thank lindaking103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this reviewResponded 21 February 2011

Thank you for your review of the City Hotel and for the positive feedback. We are glad to hear you enjoyed your Valentines break and we look forward to seeing you again.

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Reviewed 15 February 2011

Stayed at the City Hotel recently, check in staff were pleasant and arranged dinner in a local restaurant just accross the street which was excellent. Had dinner in hotel the first night which was very good fancied a change of food second night. Room was bright and clean, staff arranged a fantastic taxi tour with a local guide called Brian who worked for a local company and for less than $40 we had a great tour. Everything arranged onsite at the hotel and no need to tip in Ireland.

  • Stayed: February 2011, travelled as a couple
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Thank GarySwank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this reviewResponded 17 February 2011

Thank you for commenting on your recent stay with us in the City Hotel. Hopefully we will see you again on your next trip to Ireland.

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Reviewed 15 February 2011

My wife and i arrived on 11 Feb 2011 for a weekend break. From we arrived until we left, the staff were the most courteous and professional i have ever experienced in any hotel. The food in the restuarant was excellent and was great value. The entertainment in the bar was enjoyed by all and our room was immaculate. The hotel is in an excellent location and i would thoroughly recommend it and Derry to everyone.

  • Stayed: February 2011, travelled as a couple
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Thank richardcarmichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this reviewResponded 17 February 2011

Thank you for taking the time to review the City Hotel and i will be sure to pass on your kind comments to our staff. We hopefully will see you again soon!

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Reviewed 15 February 2011

this is my third time staying here, please dont change anything as everything is great, loved the bar entertaintment on both friday and saturday night, great atmosphere and music also dancing. we had dinner in exchange restaurant across the road from hotel it was delicious you may have to wait as they dont take bookings but was worth the wait. we also did the walking tour of city walls and visited the tower museum excellent well worth doing, shopping is fab, cant wait to go back.

  • Stayed: February 2011, travelled as a couple
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Thank marieIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this reviewResponded 17 February 2011

Thank you for your review of the City Hotel. Im glad you enjoyed your visit to the hotel and that you got time to experience what the city has to offer! We look forward to welcoming you back again soon.

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Additional Information about City Hotel

Address: Queens Quay, Derry BT48 7AS, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Derry
#6 Romantic Hotel in Derry
#6 Business Hotel in Derry
#6 Luxury Hotel in Derry
#7 Family Hotel in Derry
Price Range: £54 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Hotel 4*
Number of rooms: 158
Official Description (provided by the hotel):
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 
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Also Known As:
City Hotel Derry, Northern Ireland

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