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“Excellent value for money”
Review of City Hotel

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City Hotel
Ranked #7 of 13 Hotels in Derry
Certificate of Excellence
GreenLeadersPlatinum level
Cookstown, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent value for money”
Reviewed 21 February 2011

Really nice hotel, do some really good offers and the restaurant is excellent. very clean and tidy as well as stylish.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank alr52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 8 March 2011
Thank you for taking the time to review the City Hotel. We are glad you enjoyed your stay with us and hopefully we will see you soon.
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2,017 reviews from our community

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Rating summary
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  • Cleanliness
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London
Level 6 Contributor
170 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 20 February 2011

The hotel is nothing special. The staff are okay, the rooms are fine & the breakfast average. It's busy & seems popular & for what you pay it's what you expect.

  • Stayed February 2011, travelled on business
    • Value
    • Location
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Helpful?
Thank Nixlovestravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 21 February 2011
Further to your recent review i was disappointed to read that you found the City Hotel 'nothing special'. We aim to ensure all our guests experiences exceed their expectations and the majority of the feedback we get reflects this. If you are planning to return to the city again soon please do be sure to let me know.
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Oshkosh, WI
Level 5 Contributor
60 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 February 2011

Stayed at the City Hotel on business from 1/24/11 to 2/3/11. Had a room on the 4th floor but could still hear the music from the ground floor lounge area. The room was comfortable and clean, but I had to call the front desk almost everyday asking for washcloth (facecloth?) as housekeeping kept forgetting to leave one for me. In room internet service worked great the first week I was there, but was not working well at all the second week I was there. Since I was there for business, having internet service is crucial for me so I can get work done. I will be returning very soon for another 2 week business trip, so I hope the internet problem has been fixed.

  • Stayed January 2011, travelled on business
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    • Location
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Helpful?
Thank zepdog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 21 February 2011
Thank you for your review of the City Hotel. Our internet connection is working so we apologise for any temporary problems you may have experience. We look forward to seeing you on your next business trip.
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ireland
Level 4 Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 February 2011

we stayed here for the weekend for valentines. Breakfast brilliant, rooms clean and tidy, leisure facilities excellent. very happy all round. derry itself great for shopping and culture.

  • Stayed February 2011, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank IrelandBean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 21 February 2011
Further to your recent review thanks for taking the time to feedback to us on your stay. We look forward to welcoming you back to the City Hotel.
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Northern Ireland
Level 4 Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 February 2011

We booked the City Hotel for two nights for a valentine treat and were a bit apprehensive as we had not stayed in L/Derry before. No need to worry, we had a fantastic time, couldnt have asked for a better hotel. The staff were very friendly and helpful, customer service was excellent, in both the bar and restaurant. Rooms excellent, views looking over the River Foyle. The hotel is very central, shops, bars, restaurants just a few metres away including the Exchange Restaurant, just across the road, where we had a beautiful meal. We ate in the hotel the second night and i cannot fault the food or service and it was very reasonably priced. All in all we had a fabulous time staying here, such a great buzz about the hotel. Would hightly recommend anyone to stay here! We will be back! :)

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank lindaking103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 21 February 2011
Thank you for your review of the City Hotel and for the positive feedback. We are glad to hear you enjoyed your Valentines break and we look forward to seeing you again.
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Miami Beach, Florida
2 reviews
Reviewed 15 February 2011

Stayed at the City Hotel recently, check in staff were pleasant and arranged dinner in a local restaurant just accross the street which was excellent. Had dinner in hotel the first night which was very good fancied a change of food second night. Room was bright and clean, staff arranged a fantastic taxi tour with a local guide called Brian who worked for a local company and for less than $40 we had a great tour. Everything arranged onsite at the hotel and no need to tip in Ireland.

  • Stayed February 2011, travelled as a couple
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Helpful?
Thank GarySwank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 17 February 2011
Thank you for commenting on your recent stay with us in the City Hotel. Hopefully we will see you again on your next trip to Ireland.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 February 2011

My wife and i arrived on 11 Feb 2011 for a weekend break. From we arrived until we left, the staff were the most courteous and professional i have ever experienced in any hotel. The food in the restuarant was excellent and was great value. The entertainment in the bar was enjoyed by all and our room was immaculate. The hotel is in an excellent location and i would thoroughly recommend it and Derry to everyone.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richardcarmichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CitySales, Sales Manager at City Hotel, responded to this review, 17 February 2011
Thank you for taking the time to review the City Hotel and i will be sure to pass on your kind comments to our staff. We hopefully will see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City Hotel

Property: City Hotel
Address: Queens Quay, Derry BT48 7AS, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Derry
#6 Luxury Hotel in Derry
#6 Business Hotel in Derry
#6 Romantic Hotel in Derry
#7 Family Hotel in Derry
Price Range (Based on Average Rates): £
Hotel Class:4 star — City Hotel 4*
Number of rooms: 158
Official Description (provided by the hotel):
Contemporary hotel located on the bend of River Foyle, 200 yards from Guildhall - Many rooms overlook these points of interest. ... more   less 
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Also Known As:
City Hotel Derry, Northern Ireland

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