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“Good in most respects but....”

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Maldron Hotel Derry
Ranked #7 of 13 Hotels in Derry
Reviewed 28 May 2014

We liked the hotel. Location good just inside the city walls. We were able to park in the secure car park. Room nice. We were particularly pleased with being able to check out and then leave our baggage whilst we explorde the town. The downside was the charge for Wi-Fi. We spent 10 days north and south of the border in several hotels and were never asked to pay elsewhere. As a result we went across the road to Wetherspoons and spent money there which we would otherwise have spent in the hotel bar and restaurant,

  • Stayed: May 2014, travelled as a couple
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2  Thank djpend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaldronHotelDerry, Manager at Maldron Hotel Derry, responded to this reviewResponded 20 September 2017

Dear Valued Guest ,
Thank you for your fantastic review on TripAdvisor.
I am delighted that you fully enjoyed your stay . Our entire team pride themselves on their customer service and I am delighted that you experienced this first hand.
Since your last stay , we have had a refurbishment and we are now re branded to the Maldron Hotel.
We do hope we can welcome you back again soon ,
Warm Regards,
Linda Folan,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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801 - 807 of 1,236 reviews

Reviewed 25 May 2014 via mobile

Brilliant Hotel, very friendly and helpful staff. Also our room was lovely and the food was faultless.Would like to go back again in the future. With the hotel being in the city centre it was surrounded with great bars, clubs and shopping facilities. All and all great stay at the Tower.

Stayed: May 2014, travelled with friends
1  Thank Liz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowerHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this reviewResponded 26 May 2014

Dear Liz W

Thank you for choosing the Tower Hotel and thank you for your lovely positive review about your recent stay. We hope that you will come back and visit us in the near future

Kindest Regards

Angela Fitzpatrick
Guest Relations Manager

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Reviewed 24 May 2014

We had a perfect day here for a first holy communion , the food was delicious and the staff really lovely.
Nothing was to much trouble.
Well done tower hotel Derry would defiantly recommend this hotel to other people.

  • Stayed: May 2014, travelled with family
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Thank debsthewinehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowerHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this reviewResponded 26 May 2014

Dear Debsthewinehead,

Thank you for choosing the Tower Hotel as the perfect venue for a recent First Communion celebration. We are delighted that you wrote such a lovely review about our staff and food and we are so happy that you would recommend us to others.

Kindest Regards

Angela Fitzpatrick
Guest Relations Manager

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Reviewed 22 May 2014

We really enjoyed our hotel stop in Derry at Easter this year. Great location, good sized room for four. Two adults and two young teens. Food was good in the restaurant and Ulster breakfast just right the next morning. Thank you.

  • Stayed: April 2014, travelled with family
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1  Thank Colm Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowerHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this reviewResponded 26 May 2014

Dear Colm Q

Thank you firstly for choosing to stay at the Tower Hotel, we are delighted you enjoyed your Easter Break with us and we hope to welcome you and your family back in the future.

Kindest Regards

Angela Fitzpatrick
Guest Relations Manager

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Reviewed 19 May 2014

I recently attended a first holy communion party. I must stress the location was lovely. The staff were very friendly and nothing was to much for them. We were served a excellent Buffet meal which was delicious If I had to score the hotel out of 10 it would be a definite 10. Thank you to all the staff at the tower hotel. You made our day perfect.

  • Stayed: May 2014, travelled with family
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Thank Gloria C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowerHotelDerry, Director of Sales at Maldron Hotel Derry, responded to this reviewResponded 26 May 2014

Dear Gloria C

Thank you for your lovely review of your recent First Communion event at the Tower Hotel, we are delighted you had such a great time and had so much praise for our food and staff. We hope to welcome you back to the Tower Hotel for more events in the future.

Kindest Regards

Angela Fitzpatrick
Guest Relations Manager

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Reviewed 17 May 2014

We arrived late and Kadie was at the desk and she was first class. She provided us with an excellent room, sight seeing information and where to eat. She even took us to the exercise room to view Derry at night. She was delightful and kind. An ideal place to stay for walking and exploring Derry.

  • Stayed: May 2014
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Thank CBonn57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TowerHotelDerry, Guest Relations Manager at Maldron Hotel Derry, responded to this reviewResponded 26 May 2014

Dear CBonn57

Thank you for your lovely review of your recent stay at the Tower Hotel,we have passed your kind comments to Kadie who is really happy and sends many thanks your way. Thank you for recommending our hotel and we hope that you will return and visit in the future.

Kindest Regards

Angela Fitzpatrick
Guest Relations Manager

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Reviewed 17 May 2014

Had a two night shopping break for £99 including b&b, one evening meal, 2 free cocktails and £20 voucher for Foyleside. Great value. Room luxurious, bed comfy. Breakfasts first class. Hotel v central. People very friendly. Would definitely return. Staff great.

  • Stayed: May 2014, travelled with friends
    • Value
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1  Thank shazcoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MaldronHotelDerry, Manager at Maldron Hotel Derry, responded to this reviewResponded 20 September 2017

Dear Valued Guest ,
Thank you for your fantastic five star review on TripAdvisor.
I am delighted that you fully enjoyed your stay . Our entire team pride themselves on their customer service and I am delighted that you experienced this first hand.
We do hope we can welcome you back again soon ,
Warm Regards,
Linda Folan,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Maldron Hotel Derry

Address: Butcher Street | The Diamond, Derry BT48 6HL, Northern Ireland (Formerly Tower Hotel Derry)
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Derry
#5 Romantic Hotel in Derry
#5 Family Hotel in Derry
#6 Luxury Hotel in Derry
Price Range: £47 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maldron Hotel Derry 4*
Number of rooms: 93
Official Description (provided by the hotel):
Modern building and interior, The only hotel within Derry's historic walls - City centre, ideally located and the closest Hotel to both of the Citys Shopping Centres. Has on-site Restaurant, Function room, meeting spaces and Music Themed Bar ... more   less 
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Also Known As:
Hotel Derry
Maldron Hotel Derry Northern Ireland

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