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“Typical Premier Inn but exceptional staff”

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Premier Inn Derry / Londonderry Hotel
Ranked #4 of 11 Hotels in Derry
Certificate of Excellence
Northern Ireland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Typical Premier Inn but exceptional staff”
Reviewed 10 February 2013

There seems to be a theme running through the reviews for this Premier Inn and that is the quality of the staff in this hotel. Don't get me wrong, the hotel rooms are typically exceptionally clean and well appointed, however it is the friendly, chatty, professional nature of the staff that make this a great place to stay. I would even go so far as to say that a number of 5* hotels in the UK could do well in importing the attitude displayed by every member of staff I met.
As with a previous review I had paid the £19 deal for the room for a stay 08/02/2013, having stayed the previous week on a similar deal. I waited to see if the receptionist on at the first night was the exception to the rule before giving a review, but having stayed there twice I cannot fault any of the staff. Being from NI we like our good whinge and I'm as good at finding fault as anyone but never give enough praise when due.

  • Stayed February 2013, travelled as a couple
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Helpful?
1 Thank swampyrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
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  • English first
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English first
Northern Ireland, United Kingdom
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 February 2013

Had a great stay with 3 children at this hotel. Staff were so friendly and helpful. Family room was great, we had a special offer of £19 for the night!!!! Obviously well worth the money. We had takeaway dinner from the restaurant and breakfast in the morning, both were buffet style and really good. Would definitely go back.

  • Stayed February 2013, travelled with family
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    • Cleanliness
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Helpful?
1 Thank Jmay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 February 2013

the reception staff gave brilliant service, nothing a bother with good Irish hospitality, rooms excellent and spotless, bed extemely comfortable, Over the three days you feel like you are in someones home....so friendly and remembering your name.....the rooms must have excellent sound proofing as we did not hear anything from other rooms even though the hotel was full and there was about thirty women staying who were going to a hen night. adjoining restaurant was excellent, again staff were so friendly and efficient....plenty of space , and two small separate lounge areas. loved the real fires, so cosy to sit round. a 5 star stay and we will all be using the hotel again when we go over to visit family again.

  • Stayed January 2013, travelled with family
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Helpful?
Thank rosebankself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 January 2013

Stayed here on a sat night in jan and have to say it was as expected the usual good spec associated with the brand. The welcome from the front desk staff was exceptional, very friendly, and we were able to check in an hour early. The bedroom was fresh and well equipped, and a pleasant surprise was the full size bath aswell as the power shower.
We had breakfast in the adjoining restaurant , it was fine.
My only gripe is I think it was a bit overpriced at £69, I have never paid that price at any other premier inn. However I believe we had missed out on some offers that had run for that weekend.
The location is easily accessed on the crescent link, and you can be across the bridge and in town centre in a taxi I about 10mins for about £5. Overall would recommend, just look out for offers.

  • Stayed January 2013, travelled with friends
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Helpful?
Thank DevineVision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antrim, United Kingdom
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 29 January 2013

After seeing the special January offer of £19 per room we decided to try this recently opened Premier Inn. We weren't disappointed . The hotel is situated in a quiet area and has its own free car park which is a bonus. The bed was so comfortable. Guests are allowed 30mins free wi fi. A shopping area is about 2 mins drive away or 5 mins to town centre. As always the Premier Inn staff are friendly and attentive. Hope to stay again soon.

  • Stayed January 2013, travelled with family
    • Value
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Helpful?
1 Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 January 2013

had a wonderful stay here, the late night staff were more than helpful when my husband became ill in the night. Thank you Wayne for your excellent and speedy help, you are a credit to the company, hope to see you when we visit again

  • Stayed December 2012, travelled as a couple
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Helpful?
1 Thank joyce l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Londonderry, Northern Ireland, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 January 2013

Family visited us in Londonderry and they stayed in this hotel. When we met up, we had a meal in the Brewers Fayre restaurant . The food and service was second to none and the staff were amazing. Most of them were quite young but they look as if they have been doing the job for years and years. The bedroom was fantastic with everything you would need for a comfortable stay. All in all, this is a first class hotel with first class staff

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Donna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Derry / Londonderry Hotel

Property: Premier Inn Derry / Londonderry Hotel
Address: Crescent Link, Derry BT47 6SA, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#1 Family Hotel in Derry
#1 Business Hotel in Derry
#1 Best Value Hotel in Derry
#2 Romantic Hotel in Derry
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Derry / Londonderry Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
Ideally located on the Waterside of the City - just 10 minutes drive from the city of Derry airport and 5 minutes drive from the city centre. The hotel is an ideal base for the Crescent Link Retail Park - 5 minutes walk away. Our Derry/Londonderry Premier Inn has everything you'd expect, incredibly comfy beds in every room and the Brewers Fayre serving pub food as it should be, along with the all you can eat Premier breakfast. ... more   less 
Also Known As:
Premier Inn Derry / Londonderry Hotel Northern Ireland

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