Almost every time I stay here I get a room on the east facing side towards the upper half of room numbers.
The problem is that when the wind blows even moderately, which is regular given it faces the North Sea, the wind howls across the east face of the building. If you stand in the car park you hear it loud and clear but if you have a room ending in numbers 17 to 29 on any of the floors, then you hear this outside your bedroom window all night long.
I have brought this up every time I stay. Often I'm told that they will move me to another part of the hotel. But this time I got to speak to the Manager about it. And he confirmed that it is a serious problem, but there's nothing can be done about it as it is due to the design of the building and the nearby exhibition centre. But, most startlingly, he confirmed to me that the company forces him to let those rooms regardless, and just hopes no-one complains. If they do, move them to a decent room.
Now that's a bit like being given a rental car which the rental company knows isn't roadworthy, but when it inevitably breaks down on you will give you a proper functioning one and immediately pass the faulty one onto the next unsuspecting sucker.
So far that reason alone, this gets a bottom star rating. The underlying problem is that in Aberdeen they can indeed let any old room, as there is such high demand. Our company books rooms there on a regular basis but I shall certainly be making moves to ensure that this stops, as this is treating customers with contempt.
As for other aspects of the hotel.....it's clean. There is free Wifi but it's not very reliable. The beds are doubles, but standard UK doubles so not that big. The hotel is mostly used by crew change workers going to/from offshore, so every time you go in or out of the hotel you have to walk through a cloud of smokers who stand right outside the door. There's a free help-yourself-breakfast, but the hot food is regularly either not hot / burnt / finished. The windows in all rooms facing east don't open (design flaw again to do with the weather!); and the air-conditioning has a tendency to be noisy (gargles and wheezes a lot).
So if you still insist on staying here and are offered a room at check-in with the numbers in the range x17 to x29, refuse it and ask for ones on the west side of the building.
- Official Description (provided by the hotel):
- Modern well-situated hotel for the business and leisure interests of Aberdeen, with well-equipped bar and public areas and two fully equipped air conditioned meeting rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, TripOnline SA, Evoline ltd, Ebookers, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Holiday Inn Express - Aberdeen Exhibition reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express - Aberdeen Exhibition Hotel Aberdeen
- Holiday Inn Express - Aberdeen Exhibition Scotland