We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Food Excellent - Customer Service needs a little work” 5 of 5 bubbles
Review of Tien Restaurant - CLOSED

No photo provided
Got a photo?
Add it.
Tien Restaurant
Cuisines: Chinese
Dining options: Reservations, Waitstaff
Restaurant details
Dining options: Reservations, Waitstaff
Aberdeenshire
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Food Excellent - Customer Service needs a little work”
5 of 5 bubbles Reviewed 20 February 2011

It's been a while since we've been to the Tien Restaurant, and I must say they've made the place a little more comfortable, it's not as big as it was and is nicely decorated.

We were seated promptly by the waitress and handed our menus. With the starters and mains ordered and drinks served the manager Leo came over to explain that Saturday was a buffet night, in as such you ordered from the menu what you wanted and it was freshly prepared for you. same with the main course. if you fancied seconds of anything all you had to do was ask, or even a new dish if required.

Leo ordered us some duck to go along with the starters and main. (excellent also)

The starters were piping hot when they came and I must admit very tasty, the Satay Chicken skewers were very nice helped with the Satay sauce, the meat from the ribs were falling from the bone and equally as nice to eat. the pancake rolls and prawn toast also went down a treat with my family.

The main course's were very well received and filing so much so that we couldn't order any extras much the pity

We'll be back and hopefully Leo will have explained to his staff how the menu works. It would also help if the actual menu itself had some mention of the buffet.

Abzman

  • Visited February 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Abzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

9 reviews from our community

Visitor rating
    6
    0
    0
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Aberdeen, United Kingdom
Level Contributor
30 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“ok food with poor atmosphere”
2 of 5 bubbles Reviewed 10 November 2010

went here on a Saturday night was only one other table in. Restaurant is huge nicely decorated and clean, but just no atmosphere feels like you are sitting in a function room. food was okish but mains were all exactly the same sauce even though we ordered completely different dishes! seems like they only have one base sauce.
The final straw was when we came to pay - they don't take credit or debit cards!! sounds a bit strange to me! so my partner had to walk along to nearby garage to withdraw cash to pay.
All in all not a very good authentic chinese experience wont be going back.

    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
Thank happytraveller362691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“One of the best Chinese Restaurants in Aberdeen”
5 of 5 bubbles Reviewed 23 March 2010

I've visited the Tien many times now and have yet to be disappointed. The food and staff are consistantly excellent. The food is always fresh and very tasty and the staff very polite and helpful. I have recommended Tien to all I know and they have all come back to say the same.

    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Biffmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
132 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Safe but bland”
1 of 5 bubbles Reviewed 23 October 2009

We tried Tien in light of the good reviews but were very disappointed. Although the service was friendly, the food is bland. Worse, we were told that they had no Chinese greens, only broccoli. However, another couple who arrived later were served Chinese greens. On a Tuesday evening at 7.30 pm the dining room was nearly empty and the atmosphere cold. Perhaps we caught them on a bad night. If you want decent Chinese food in Aberdeen go to the Manchurian.

    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank FoodieScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen
Level Contributor
28 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Great Food, Fantastic freindly service”
5 of 5 bubbles Reviewed 21 August 2009

Have eaten here a few times recently and the food has been great, everything is fresh and very tasty. The portion sizes are large and each dish offers great value for money too. The staff are very freindly and helpfull. Ive also tried the takeaway which is very good and speedily delivered. Would definetlyt return and recommend to others.

    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank anj_coop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Tien Restaurant also viewed

Aberdeen, Aberdeenshire
Aberdeen, Aberdeenshire
 
Aberdeen, Aberdeenshire
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing