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Amazing Aberdeen and area.

Grampian Escapes & Tours, out of Aberdeen, Scotland. Balmoral and Royal Deeside. May of 2024. This... read more

Reviewed today
bgs879
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Scottsdale, Arizona
Balmoral and Royal Deeside

This was an excellent full day excursion. Jeannette was very knowledgeable and pleasant, lots of... read more

Reviewed yesterday
Stuart B
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34 - 39 of 73 reviews
Reviewed 8 July 2023 via mobile

I was on the trip, that a reviewer has complained about been left behind, (in fact, there were two couples four people) that left a one star. First when you first book these tours, it clearly states to be at the meeting point 10 minutes before your departure time (this one was 9am) as departure is prompt. Myself and another couple and the tour guide were all at the meeting point a good twenty minutes before the 9am departure time. We waited 10 minutes after 9am before we left as in that time the tour guide did not receive any comments from the missing four people. Also a few of the events had timed entry’s that we had to get too. Needless to say that we all had a very good, happy and informative tour and I would highly recommend this company for their tours and our tour guide Jacqueline was fantastic, very informative and considerate of our individual needs. In fact I had more tours with this company which were just as enjoyable. (And all the people in the tour was considerate of everyone else in the group to be on time that we left early) So cannot go wrong with this company and again Jacqueline was extraordinary.

Date of experience: July 2023
Thank Hilma A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grampian Escape... a, Owner at Grampian Escapes & Tours, responded to this reviewResponded 9 July 2023

Thank you Hilma, I'm glad you had a great experience on your tours! We appreciate your support with your feedback and for booking multiple tours with us too.

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Reviewed 7 July 2023

We were 8 minutes late and there was no sign of the tour. Another couple came a few mins after us. It was booked as a small tour…how could you leave 4 behind? Not happy.

Date of experience: July 2023
Thank Leslie Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grampian Escape... a, Owner at Grampian Escapes & Tours, responded to this reviewResponded 7 July 2023

At the time of booking guests are asked to arrive 10-15 minutes before departure. In the booking reminder email we ask the if you are running late to phone ahead so we can wait for you to arrive, we understand that things can happen to delay you. Since you phoned after the tour departed, it should have been possible to phone before? As the rest of the tour group was on time, and we didn't have communication from you, the tour departed. We understand the experience is very disappointing when you miss a tour, but small group tours also leave on time.

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Reviewed 27 June 2023

I had a wonderful tour from Aberdeen to Scottish Highlands & Inverness. Jacqueline was a gracious, and knowledgeable guide who gave a relaxing tour.

Date of experience: June 2023
Thank Nongnuch B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grampian Escape... a, Owner at Grampian Escapes & Tours, responded to this reviewResponded 2 July 2023

Thank you for sharing your experience. We aim to create a sightseeing day at a comfortable pace, so glad you had a good day.

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Reviewed 26 June 2023 via mobile

We had a wonderful tour to Balmoral, Deeside and Tomnaverie Stone Circle. Jacqueline was a kind, informative host that provided a comfortable tour. When we arrived at Balmoral in a downpour she was readily equipped with umbrellas for everyone. I wish we could have stayed longer to see her puffin tour too.

Date of experience: June 2023
Thank MaizeyT94
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grampian Escape... a, Owner at Grampian Escapes & Tours, responded to this reviewResponded 27 June 2023

Thank you for sharing your experience, and we are happy to hear your enjoyed your tour with us, despite the rain showers we had! Maybe next time you can visit us for longer and join another tour?

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Reviewed 25 June 2023

We joined Jacqueline for a tour of some of Aberdeenshire's highlights, along with a variety of Scottish food and drink tastings, such as butteries with marmalade. We particularly enjoyed our visit to Glen Garioch Distillery - Julie gave us a brilliant guided tour. This was our first day in the area and Jacqueline gave us a great start to our trip, providing us with lots of information we can use for the rest of our week here. We had a lovely day, albeit a little warm :-D. Thank you for a great day Jacqueline.

Date of experience: June 2023
Thank 479avrila
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grampian Escape... a, Owner at Grampian Escapes & Tours, responded to this reviewResponded 26 June 2023

Thank you for you kind review. It was a pleasure to have you on tour and enjoy the rest of your time in Aberdeen.

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