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“Brilliant stay” 4 of 5 bubbles
Review of Jurys Inn Aberdeen

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Jurys Inn Aberdeen
Ranked #9 of 63 Hotels in Aberdeen
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Brilliant stay”
4 of 5 bubbles Reviewed 10 March 2014

Stayed the weekend here and I can honestly say this is one of the nicest Jurys Inn I have stayed in,
Check in quick and flawless
Rooms were very clean and spacious,
Breakfast was Buffet and had lots of choice - good quality produce on offer and replenished very quickly - even offering a bottle of cava to have a glass of buck Fizz and a Vodka to make a bloody Mary - lovely touch to kick start the weekend...
Waiting staff and Bar staff very friendly and efficient
Great location within the Centre - lots of bars and restaurants would stay here again with out hesitation

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank holtmichelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Jurys Inn Aberdeen, responded to this review, 11 March 2014
Dear Michelle,

What a great review, thank you! We pride ourselves here in Aberdeen of going that extra mile in terms of customer service. We have a great team and I am delighted you have recognised this. Your comments will be displayed (like all our feedback) for all the team to see. Please do not hesitate in contacting myself directly on your next return to Aberdeen.

Kindest regards,

Andrew McLoughlin
General Manager

andrew_mcloughlin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (238)
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English first
Oslo, Norway
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 March 2014

The hotel is very Centrally situated, just NeXT to the Railway and bus station of Aberdeen, which in this case was not at all a problem but rather very a real convenience. Very friendly staff, spacy rooms,clean and tidy. I definately recommend it!

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Synnøve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Jurys Inn Aberdeen, responded to this review, 11 March 2014
Dear reviewer,

I am delighted you enjoyed your recent visit to Jurys Aberdeen. The team here hope to welcome you back again in the future. Please contact myself directly via email should you wish to make a reservation.

Kind regards,

Andrew McLoughlin
General Manager

andrew_mcloughlin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 8 March 2014

Following a very enjoyable 2 night stay at Jury's in 2013 we've returned twice in 2014 already. On 24th January we enjoyed a really lovely meal, wine, coffee and liqueurs in the bar. Food very good. Although we thought the starters were a little expensive, the food was good quality, well presented and cooked, when they arrived. Calamari was superior to Zizzy the next night! We had stayed in a front facing room on our first visit in 2013 and didn't think to ask on our second stay. Mentioning to the Manager (Michael) in the bar that we'd ask for this on our next visit, he slipped away and returned advising us - you are returning in 3 wks aren't you - so I've arranged an upgrade to a superior room. When Jury's asked us for feedback, we shared being light sleepers we would ask for a room at the front due to air con vents, and our only gripe the bar pricing policy and 80p charge for a dash of soda with a spirit. We returned on 14 February and our superior room upgrade to 702 was first class, much appreciated and no charge for a dash of soda in my drink! Again all service was first class and we shared this with hotels.com when they asked. We commend Jurys Aberdeen to fellow travellers. Their team of staff are a credit to their company as a team who listen to their guests, and do everything they can to make your stay the best possible. Jurys Aberdeen should be given due credit by their senior management for this! As hubby works (and son lives) in Aberdeen we've stayed 4 times over the last 14 months, 3 of these stays in Jurys - and we will return!

Room Tip: Ask advice from helpful staff about best room to book for you
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FerryFifers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Jurys Inn Aberdeen, responded to this review, 11 March 2014
Dear reviewer,

Thank you for posting such excellent feedback on your recent stay. I am delighted you have become regulars here in the hotel and that we the team helped to ensure this stay was better then the last!

Michael was delighted with your comments and will be rewarded in line with our team mention incentive scheme.

Please ensure you contact myself or Michael when you are next visiting your family.

Thank you again for your continued loyalty.

Kind regards,

Andrew McLoughlin
General Manager
Jurys Inn Aberdeen

andrew_mcloughlin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tain, United Kingdom
Level Contributor
88 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 3 March 2014 via mobile

A last minute decision to stay in Aberdeen for the weekend. We have stayed here four or five times previously so it is familiar territory. The hotel is well situated for the city centre, the only drawbacks being the cost of parking (usual city centre gripe!) and the fact that the rooms still don't have shaver points! Seems strange that more people need an iron than need a razor! Breakfast had a good selection of food. and the staff are always friendly and helpful. Sometimes service in the bar was slow, but the staff were under pressure and lacking in support. We will stay again and hope that sometime shaver points will appear!

Stayed March 2014, travelled as a couple
Helpful?
Thank Scotland56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Jurys Inn Aberdeen, responded to this review, 5 March 2014
Dear reviewer,

Thank you for taking the time to provide feedback on your recent stay. I apologise the hotel bedrooms do not have shaver points, this was a decision made at design stage during pre-opening. I have instructed our Maintenance Manager to investigate the possibility of adding shaving sockets in a percentage of our bathrooms. In the mean time, we offer complimentary shaving kits to all our guests.

Thank you also for your feedback in relation to our bar. We endevour to provide consistent exceptional service and as a result of your experience we will review team levels during peak periods.

Please do not hesitate in contacting me when you are next returning to Aberdeen. Thank you for your continued loyalty.

Kind regards,

Andrew McLoughlin
General Manager

andrew_mcloughlin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

I have stayed a few times now both for business and pleasure and have always found the service and standards to be amazing. The staff are always friendly,polite and professional and nothing is ever too much trouble, the rooms are clean and tidy and the location couldn't be better, you don't need to go outside the centre if you don't need to.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CAScas2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Jurys Inn Aberdeen, responded to this review, 5 March 2014
Dear reviewer,

Guest loyalty and retention is something that Jurys Aberdeen prides itself on. Your comments on the hotel and in particular the team are very much appreciated.

Please ensure you contact myself directly next time you are staying. Thank you once again.

Kind regards,

Andrew McLoughlin
General Manager

andrew_mcloughlin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, Scotland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 2 March 2014 via mobile

My friends, and some family enjoyed a great stay in Jury's Inn Aberdeen to celebrate my Cousin's Hen night.

There were no problems at all during our time in this modern, clean very centrally located hotel.

Our room was clean and well appointed.

The meal we enjoyed was first class and staff were very attentive and helpful.

I'd highly recommend this hotel to anyone looking for accommodation in the centre of Aberdeen.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beardette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Jurys Inn Aberdeen, responded to this review, 5 March 2014
Dear Beardette,

What a great review, thank you! The kitchen team in particular would like to extend their graditude. I am delighted you had a great stay and hope to welcome you back again in the near future.

Please contact myself directly and I will ensure everything is looked after for you.

Kind regards,

Andrew McLoughlin
General Manager

andrew_mcloughlin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

This was my first time in Aberdeen and I was very pleasantly surprised at the standard of this city hotel, as sometimes city hotels can be very impersonal and worn down, but all the staff at the jury's were lovely, helpful and friendly, and it was in good condition.

On our arrival around 12 we went to the hotel to see if it would be possible to book in, even though it was earlier than the normal check in time of 2, the receptionist advised they did have rooms available which she could allocate to us, however, she kindly pointed out that the only rooms available were on the first two floors and she advised these sometimes can be a little noisy with young revellers outside and unless we were intending joining in we might prefer to wait for a room higher up. I thought this was really good to point this out so we left our luggage in a secure place and opted to wait until later for checking in. When we got back later we got a room on the fourth floor and this was lovely and quiet, we got two good nights sleep.

The room was very clean, the beds and bedding very comfortable.

The breakfast was good and again the staff at breakfast were also very cheerful and helpful.

This hotel is in a great location just inside the lovely shopping centre with lots of great choice restaurants and a cinema on your doorstep, you don't even have to step outside if you don't want to.

Room Tip: Ask for a room on a higher floor if you are not going to be out partying at night and if you would...
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SuzanneGDerbyshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew M, General Manager at Jurys Inn Aberdeen, responded to this review, 5 March 2014
Dear Suzanne,

Thank you for taking the time to post such a detailed review. I am personally delighted that the team here looked after you. We believe in exceeding customer expectations at every opportunity. Two of our key team company values are to be Friendly and Willing.

I would like you to contact myself directly for your next stay. Thank you again, feedback such as yours make a big impact on the team.

Kind regards,

Andrew McLoughlin
General Manager

andrew_mcloughlin@jurysinns.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jurys Inn Aberdeen

Property: Jurys Inn Aberdeen
Address: 17 First Level Mall Union Square Guild Square, Aberdeen AB11 5RG, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#12 Business Hotel in Aberdeen
#19 Romantic Hotel in Aberdeen
Price Range (Based on Average Rates): £
Hotel Class:3 star — Jurys Inn Aberdeen 3*
Number of rooms: 203
Official Description (provided by the hotel):
Jurys Inn Aberdeen is located in the heart of Aberdeen city centre. The hotel is adjacent to the railway station, bus station, and only minutes away from Aberdeen Ferry Terminals. Union Street, Aberdeen's main street is only a couple of minutes' walk from the hotel. The hotel features an all day Costa Coffee bar and a stylish onsite bar to relax in after an eventful day in the city. You can enjoy a great selection of seasonal food and drink in our trendy restaurant which is open from 6:30am to 10:00am for breakfast and 6:00pm to 10:00pm for dinner. If you are arriving by car you can avail of the nearby pay and display car parking in Union Square Shopping Centre. Our 203 comfortable bedrooms can accommodate up to 3 adults or 2 adults and 2 children. The rooms have air conditioning and are furnished with large soft beds, spacious bathrooms with complimentary toiletries, a hair dryer, a flat screen TV with Freeview, and Free WiFi. Guests who book direct can enjoy Free Premium WiFi, best price guarantee, no booking fees and also earn points and get rewards with our loyalty programme Jurys Rewards. Enjoy a warm welcome, comfortable bedrooms, seasonal menus and a memorable visit to Aberdeen at Jurys Inn. ... more   less 
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Also Known As:
Jurys Inn Aberdeen Hotel Aberdeen
Jurys Inn Aberdeen Scotland

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