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Park Inn by Radisson Aberdeen
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Reviews (956)
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All reviewsunion streetpubs and clubscar parkmill lanebusiness hotelcity centrenice hotelfried eggsper nightgood sizemember of stafftea and coffeestayed for one nightbuffet breakfastcomfortable staybusiness tripwetherspoons
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Reviewed 30 January 2014

We spent a very wide awake night, on Friday the 24th of January, in Room 402, which had faulty heating. We were given a blow heater by reception. There is a nightclub directly across the road which opened its rear doors for smokers etc to spill out. The party may as well have been in our room. We were subjected to a non-stop barrage of noise - blaring music, screeching youngsters and revving motorbikes. The music only stopped at 3am. The street became quiet at 3.50am.
In the morning we spoke to the duty manager. He was apologetic and admitted that they had not been as pro-active as they could have been in this situation.
I e-mailed an account of my stay to Park Inns but received no acknowledgement.

Room Tip: Choose a different hotel. One which does not have the heating set as default to 19 degrees in January.
Stayed: January 2014, travelled as a couple
1  Thank Fergus2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain W, General Manager at Park Inn by Radisson Aberdeen, responded to this reviewResponded 7 February 2014

Thank you for taking the time to post your comments regarding your recent visit to the hotel.
Following on from your comments I can confirm that we have been in direct contact regarding the issues that you experienced and as stated directly we continue to work very closely with local authorities regarding any disturbances that may be experienced.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2014

Booked this as a last minute deal, got the room for £45 and was well worth the money, even just to get breakfast in bed!
Rooms are spacious and clean and bed was huge. Although on a busy street you don't hear any noise from people coming out of pubs/clubs.
Not sure if a standard room would be worth over £100 which they sometimes charge though.
Breakfast was serviced in our room and was amazing, full Scottish and continental choices arrived.
Staff are friendly and welcoming.
Bar is nice for a relaxing drink before going out or when coming back.

Room Tip: We stayed in a standard room on the busy side of the street but heard no noise at all, so any room would be nice.
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank Claire R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain W, General Manager at Park Inn by Radisson Aberdeen, responded to this reviewResponded 7 February 2014

Thank you for taking the time to post your comments regarding your recent visit to the hotel.
I was very happy to read your positive comments about the hotel in general and that you were not disturbed at any time by any external noise. We look forward to being of service to you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2014

Had a great stay at the hotel. Evening meal was very good, breakfast was very good and the staff were all very polite, mannerable and could not do more to help. Went out for few drinks later at night and spoke to a scottish gentleman behind reception, i believe his name was mark, who named a few places to go, then printed out a map and drew instructions on how to get there.
He even made a phone call to one of the places he told us to go so when we arrived there we got a free bottle of wine. He went out of his way to help us. When we came back at about 4 in the morning, he was busy checking people out but made the effort to ask how our evening was and gave us a few muffins and a coffee to take to our room. There seemed to be a mini breakfast bar set up for people checking out.
Will definitely be staying again.

Room Tip: try and ask for a room facing the courtyard to ensure a quiet nights sleep.
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank steven t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain W, General Manager at Park Inn by Radisson Aberdeen, responded to this reviewResponded 7 February 2014

Thank you for taking the time to post your comments.
I was very happy to read your positive comments about the hotel in general and in particular abour Mark, our night auditor. I have passed on your comments to Mark.
We look forward to being of service to you again in the future.

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Reviewed 26 January 2014

Just stayed 2 days, and had a great time. The hotel location is idea for visiting all Aberdeen has to over. We had a room on the 6th floor with amazing views. Cleanliness was first class as was the breakfast. As far as staff were concerned, so friendly, helpful and professional. Especially the young man behind the bar on Friday evening from Hungary, who was so helpful and informative, allowing us to pick different drinks from ones we had previously sampled, great attitude and so pleasant. Will definately be returning soon.

Room Tip: we had room 616 which has great views
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank erussell2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain W, General Manager at Park Inn by Radisson Aberdeen, responded to this reviewResponded 7 February 2014

Thank you for taking the time to post your comments,
I was very happy to read your comments in general, and in particular in relation to David, our barperson. I have passed on your comments to him.
We look forward to being of service to you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 January 2014

Just stayed one night for business and don't usually update trip advisor for one night stay unless a dreadful or great experience.
Park Inn was a very positive one, yesterday had a full day with work and needed a good location hotel and this matched the bill. Whilst no iron and ironing board in room (this seems very standard with a lot of hotels now) I phoned reception and requested, alongside a dental kit. Less then 5 mins later the lovely lady at reception knocked on my door with all requested. Have to say this is the quickest service of any hotel i have stayed in.
The dinner staff last night were very attentive and courteous and just checked in with us at appropriate times which was nice.
Today I've been out of the hotel on business but popped back to use their wi-fi and drink facilities after not having time for breakfast i asked Klaudia at the bar if i could order a coffee and perhaps something a biscuit of some description as not had the chance for breakfast, she came back with a late of mini danish's and only charged for the coffee.
For a hotel of 5 yrs the cleanliness and freshness looked that of a new hotel and i have to say the staff on reception, at dinner and this morning have been exceptional and made for this posting.
Only one niggle, the pillows were too full for my liking so the option of thickness would have been nice.
Will definitely be staying her again for work next month!

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AndrewandMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain W, General Manager at Park Inn by Radisson Aberdeen, responded to this reviewResponded 7 February 2014

Thank you for taking the time to post your comments about your visit to the hotel in January.
I was very happy to read your positive comments about all aspcets of the hotel in general, and particularly about Klaudia. I have passed on your comments to Klaudia.
We look forward to being of service to you again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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