I stayed at this hotel 10-13 April 2014 as part of a (Caledonian) coach tour which cost around £100 for 3 nights bed, breakfast and evening meal so cannot complain about 'value for money'.
I agree with many comments about the standard of accommodation, décor, noisy central heating system, standard of (some) food, etc. I don't wish to repeat some earlier comments - suffice to say here appears to be lots of scope for improvement. The owners of the hotel chain might want to appraise how best they can help raise standards all round. My room was clean and served the purpose for sleeping in (apart from sometimes noisy central heating through the night - even when the thermostat was turned off).
The Manager says renovations are underway but I agree with other reviewer comments suggesting that (overall) the management and service delivery could be much better.
Finally, on a positive note: In relation to the restaurant service and waiting staff, I found the young lady and gentleman (Grahame - referred to by earlier reviewers as the guy with the red hair and piercings) to be extremely helpful, attentive and professional. Praise is extended to the young waiting staff who appeared to be doing their best in what looked like an often challenging environment. Note: they may be training but will learn my example.
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- Also Known As:
- Britannia Hotel - Aberdeen Scotland