My wife and myself stayed here for 3 nights over Christmas, and could not have been more pleased! From the moment you walk through the grand front doors, everything is high standard. We were greeted by a very friendly receptionist - I forget her name, red headed girl, and one not so friendly receptionist (blonde) who announced that she was "Going home because its been a long and boring day and i cant be bothered doing anymore check-ins, so you'll have to go to the other desk". Luckily we are not the kind of people to be bothered by it and we seen the funny side, however, its very unprofessional.
But the stay got better from there, as we walked to our room in the new part of the building we passed the grand staircase and had to stop to take pictures, it takes your breath away! It helps that at the bottom of the stairs there is a big roaring fire keeping you cosie and making you feel at home!
The room was not at all what we expected, it was very spacious and clean, and i cant really say one bad thing about it. We discovered that our kettle didn't work, and within 2 minutes the Duty Manager (girl from the restaurant) had run up with another one, and stayed to make sure this one was working! Fantastic!
We made our way downstairs around 7pm after trying not too fall asleep on the most comfortable bed we have ever come across. We sat in the Georgian Bar for about 30 seconds before the same girl (I think her name was Sheena) came through too us with menu's for the restaurant and took our drinks order. Drinks were fast, presented lovely but a bit to overpriced, but that doesn't matter. We placed our order and were taken through to the restaurant around 5 minutes later which was warm and had a great atmosphere. Our food was delicious, hats off to the chef! Sheena was great, she knew the food and wine menu like the back of her hand, and was able to advise us on the perfect wine for Christmas day. I was apprehensive at first, as the wine she recommended was rather expensive, but it was worth every penny. (She even let us have a sneaky little taste to make sure we would like it!! Worth it from her end, as we ended up buying 4 bottles!)
Christmas day was good, not great but good. The waitress in our dining room (the deeside suite?) was very stressed, and not very friendly, and rushed us a little bit, but we understood that it was a busy day. The food wasn't that great, a bit cold, and the roast potatoes were, well, lets just say they were not very nice!! But as it was Christmas, nobody cared, we were just glad to be in a nice place surrounded by our family!
I would most certainly recommend Norwood Hall to anybody, thanks guys for making our Christmas one to remember!! We will be back soon!
- Official Description (provided by the hotel):
- Norwood Hall Hotel was built in 1881 on the site of the 15th Century Pitfodels Castle. This truly magnificent Victorian mansion exudes character and charm, with roaring log fires, sweeping staircases and magnificent interior design. Set in seven acres of secluded gardens and woodlands this four star hotel is the ideal venue to host your wedding,family gathering, business meeting and team away day. Norwood Hall has 73 en-suite bedrooms including junior suites, four poster rooms and superb original house rooms, which include all the luxury and modern facilities of a 4 star hotel, whilst still retaining the history and ambience of days gone by.The new conference centre boasts seven superb conference rooms with state-of-the-art audio visual equipment which, along with the traditional Norwood hospitality and customer service, is guaranteed to make your conference a successful event. ... more less
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- Also Known As:
- Norwood Hall Aberdeen
- Hotel Norwood Hall
- Macdonald Hotels Aberdeen, Scotland