We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wedding Anniversary visit”
Review of Macdonald Hotels

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Macdonald Hotels
Ranked #18 of 65 Hotels in Aberdeen
Certificate of Excellence
Aberdeen, United Kingdom
1 review
“Wedding Anniversary visit”
Reviewed 11 November 2013 via mobile

My wife and I had our wedding reception at Norwood Hall back in November 2008 and as a treat we decided to go back for our 5th anniversary. On arrival we were greeted by the receptionist who knew it was our anniversary. We were allocated the suite we had for our wedding night. We had a fantastic champagne afternoon tea in the bar. Dinner in the restaurant was one of the nicest meals we have had in a long time. All the staff were very friendly and excellent at the jobs. It was great to enjoy the hotel and relax as our last visit was our wedding and was a bit hetic and didnt get to really enjoy the hotel. All in all a fantastic stay in a fabulous hotel. Would recommend it highly.

Stayed November 2013, travelled as a couple
Helpful?
Thank dazza276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorwoodHall, Front Office Manager at Macdonald Hotels, responded to this review, 21 November 2013
Dear Guest,

Thank you for taking the time to give us your review following your anniversary visit.

We are very pleased you returned to us for your anniversary and were only too happy to make your stay relaxed and enjoyable. We will always do what we can to place you in the same room as your wedding day so you can remember that special day you had with us.

We are also very happy our service was to the same expectation as your wedding day and hope you will return to us again one day in the future.

We wish you both the very best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

646 reviews from our community

Traveller rating
    335
    164
    64
    42
    41
See reviews for
123
232
26
144
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Aberdeenshire, United Kingdom
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 November 2013

My daughter's wedding last Sunday was handled very professionally and the attention to detail made our day. A special thanks to Chris for keeping us on schedule and always being in the background but available for any issues (not that there were any). I had family travelling from all over the country and they loved the venue, close enough to Aberdeen for those that didn't stay but far enough away to be quiet. A minor hiccup with my sister at check-in was dealt with professionally and resolved to everyon'e satisfaction.

Room Tip: No-one complained about any of the rooms, but all said theye were very large and comfortable
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bob N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorwoodHall, General Manager at Macdonald Hotels, responded to this review, 21 November 2013
Thank you for taking the time to provide a review here following your special day.

We take great pride in the high level of service we provide to our wedding guests as we know only too well, just how much importance is placed on such an occasion.

The reception are highly trained at finding solutions and responding quickly to a variety of situations that can occur and we are pleased this was rectified with minimal discomfort.

Our team have a great deal of experience the area of weddings and work very closely together to provide the communication, timing and efficiency required. We are always improving and are always coming up with new ideas to make things work better.

We are very pleased you were happy with our service and cannot thank you enough choosing Norwood Hall to hold your special wedding day.

Thank you and best wishes,

Margaret Fraser
General Manager - Norwood Hall Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scottish highlands
Level Contributor
146 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 28 October 2013

My daughter was married and had their reception here last week.If anyone is planning a wedding and reception in the north east here is the place to book.I am very fussy and have high standards and was terrified the hotel would not rise to my expectations.THEY surpassed them.I could not think of one complaint or even a wee niggle.The staff were perfect from when we stepped through the front door till we left the next day.They took total control in a very discreet and proffesional manner letting us relax and enjoy the day.The accomidation was perfect,the wedding meal was hot,perfectly presented and very tasty.all the staff were lovely and couldnt do enough for us and all our requests.Thank you norwood hotel for a fantastic experience.from a very fussy mother of the bride,

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bluelou60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorwoodHall, General Manager at Macdonald Hotels, responded to this review, 29 October 2013
Dear Guest,

Thank you for probably the best review any hotel out there could expect to receive. We are completely delighted to over meet your own high expectations for such an important occasion.

One of the key elements when helping our guests plan their wedding is that we really "listen". We work with you for what you want and use our contacts and exceptional team to deliver in catering for individual needs. Every wedding is unique and personal and our location on woodland grounds is idyllic.

Thank you once again for your very kind words.

Best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 27 October 2013

Had afternoon tea. We are going around some of the local hotels, restaurants to try their afternoon tea. Quick service, but no option to select sandwich fillings or scone type, food just arrived at the table.
Sandwich selection was basic, egg mayo, coronation chicken and smoked salmon. Cake selection a little bland. Tea was nice and plenty of it, the pots of hot water were a nice touch.
We wont go back to have afternoon tea.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Angel2403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorwoodHall, Front Office Manager at Macdonald Hotels, responded to this review, 29 October 2013
Dear Guest,

Thank you for your recent review.

We apologise your were dissatisfied with the selection for your afternoon tea. To ensure our customers receive exactly what they want we recommend calling to book in advance and at that time let us know of anything specific you would like, especially if gluten free is required and we will happily take care of the request.

For an improved selection we highly recommend our Champage Afternoon Tea that can be enjoyed in our relaxed country hotel atmosphere.

Thank you and best wishes.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elgin, United Kingdom
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 22 October 2013 via mobile

Had a two day works seminar held in the hotel. The suite i was given was top class and had no faults in the slightest. Four poster bed and all the little extras that would it a worthwhile romantic break away.
The hotel is well decorated and i was met by the friendliest irish girl receptionist that iv ever dealt with.
Negative side being the drinks prices but thats a small niggle that is easy to forget.
Food was great in every lunch and evening meal i eat.
Deffinately recommend this hotel.

Stayed October 2013, travelled on business
Helpful?
1 Thank Graeme W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorwoodHall, Front Office Manager at Macdonald Hotels, responded to this review, 24 October 2013
Dear Guest,

Thank you for your kind words. We work hard in maintaining our high standards in all areas throughout the hotel. From the arrival of our guests and cleanliness of our rooms, to dining in our AA Rosette awarded restaurant; customer service is paramount in everything we do and our knowledge of the building and the area surrounding it ensures our guests have a comfortable stay.

We look forward to anticipate your return in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 October 2013

As per the previous review just wanted to say that as a wedding venue Norwood Hall hotel is superb. The setting,accommodation,food and the staff were fantastic. The staff couldn't do enough to make our day fantastic. Special mention must go to Jill the wedding planner and Santa in the bar both friendly, efficient and very knowledgeable . We'd fully recommend Norwood to our friends and family.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caz71_abz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorwoodHall, General Manager at Macdonald Hotels, responded to this review, 24 October 2013
Dear Guest,

Thank you for taking the time to provide a review here following your special day.

We take great pride in the high level of service we provide to our wedding guests as we know only too well, just how much importance is placed on such an occasion.

Our team have a great deal of experience in this area and work very closely together to provide the communication, timing and efficiency required, all the while ensuring all individual needs are met to provide the "personal touch".

We are very pleased you were happy with our service and cannot thank you enough choosing Norwood Hall to hold your special wedding day.

Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kelso
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2013

I stayed here as part of the wedding party for Tracey & Andy's wedding on Friday 18th October 2013. Right from the moment of our arrival, the staff were so helpful, professional, polite and friendly. We were met at the door, booked in at Reception and shown to the lift and rooms with the greatest of help and care. Our Barmaid on the Thursday night was a lovely Russian girl named Santa and she was just so nice. She mingled with us and the children in a very friendly manner and was so prompt and professional in her service. The Dining Room staff at evening dinner and breakfast were all so helpful and accommodating in preparing a large table for our families joining together. The actual wedding service and wedding dinner was looked after by Mr Chris Rock and he did a truly outstanding job of caring for us. The wedding went so smoothly and this due entirely to his tremendous care and attention to detail. The Norwood Hall Hotel deserves full marks for making our stay so utterly enjoyable.

Room Tip: Our family had a number of rooms and considered each to be excellent.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorwoodHall, General Manager at Macdonald Hotels, responded to this review, 25 October 2013
Thank you for taking the time to provide a review here following your special day.

We take great pride in the high level of service we provide to our wedding guests as we know only too well, just how much importance is placed on such an occasion.

Our team have a great deal of experience in this area and work very closely together to provide the communication, timing and efficiency required, all the while ensuring all individual needs are met to provide the "personal touch".

We are very pleased you were happy with our service and cannot thank you enough choosing Norwood Hall to hold your special wedding day.

Thank you and best wishes,

Margaret Fraser
General Manager - Norwood Hall Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Aberdeen hotels
1.2 mi away
Mercure Aberdeen Ardoe House Hotel and Spa
1.7 mi away
Malmaison Aberdeen
Malmaison Aberdeen
#13 of 65 in Aberdeen
1,073 reviews
0.5 mi away
The Marcliffe Hotel and Spa
Show Prices
Show Prices
Show Prices
2.7 mi away
Mercure Aberdeen Caledonian Hotel
2.4 mi away
The Aberdeen Altens Hotel
2.5 mi away
Skene House Whitehall
Skene House Whitehall
#1 of 65 in Aberdeen
714 reviews
Show Prices
Show Prices
Show Prices

Been to Macdonald Hotels? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Macdonald Hotels

Property: Macdonald Hotels
Address: Garthdee Road, Aberdeen AB15 9FX, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#14 Luxury Hotel in Aberdeen
Price Range (Based on Average Rates): £
Hotel Class:4 star — Macdonald Hotels 4*
Number of rooms: 73
Official Description (provided by the hotel):
Norwood Hall Hotel was built in 1881 on the site of the 15th Century Pitfodels Castle. This truly magnificent Victorian mansion exudes character and charm, with roaring log fires, sweeping staircases and magnificent interior design. Set in seven acres of secluded gardens and woodlands this four star hotel is the ideal venue to host your wedding,family gathering, business meeting and team away day. Norwood Hall has 73 en-suite bedrooms including junior suites, four poster rooms and superb original house rooms, which include all the luxury and modern facilities of a 4 star hotel, whilst still retaining the history and ambience of days gone by.The new conference centre boasts seven superb conference rooms with state-of-the-art audio visual equipment which, along with the traditional Norwood hospitality and customer service, is guaranteed to make your conference a successful event. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, Priceline, Odigeo, Traveltool, S.L.U., HRS and HotelQuickly so you can book your Macdonald Hotels reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Norwood Hall Aberdeen
Hotel Norwood Hall
Macdonald Hotels Aberdeen, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing