Stayed here for two nights in room 318. Bathroom had vomit, at least we hope it was vomit on wall and back of door. Toilet also ran constantly and leaked onto the floor. Informed reception as we were going out on first morning and we were told that housekeeping would be made aware and that bathroom would be cleaned and toilet looked at.
Bathroom was not cleaned and whatever the disgusting substance on the wall was it remained. Toilet continued to run and leak.
As we were checking out we again made reception aware about the state of the bathroom and that we were far from happy about the whole unresolved affair.
Supervisor on reception offered her apologies and also stated that if we e-mailed the travelodge then they would be able to offer us a half price e-voucher on any future stay.
So far we have e-mailed this establishment twice and yet have received no response at all, not even confirmation of e-mails.
My advice would be that if you have a problem with this Travelodge then try to get a resolve there and then and don't be fobbed off with any false promises of future correspondence.
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- Also Known As:
- Travelodge Aberdeen Central Justice Mill Lane Hotel Aberdeen
- Travelodge Aberdeen Central Justice Mill Lane Scotland