I have been to the Chester twice now for two private parties and I was a bit disappointed by the food and service. Although both evenings were enjoyable, for the price you are paying you expect exceptional food and service. Unfortunately on both occasions neither were up to scratch....well certainly not the price we paid. I would say the cost of the food/drink is on par with say Martin Wishart in Edinburgh but unfortunately still a few tweeks required to hit the same high standard I'm afraid. On both occasions steaks were not cooked correctly and my dessert on most recent visit was raw and had to be returned. Both groups needed to ask for more drink as not topped up often enough and those on the soft drinks were not even offered a drink. They had to make do with the limited water supplied to the table. Of course, we as customers can always ask but I think that defeats the purpose of the experience I would expect to receive here. Having said all that the waiting staff were lovely, maybe just not enough of them. I really wish the hotel well though and hope they are not too disheartened by my review. I'm sure these issues can easily be resolved to improve the overall experience. Aberdeen is definitely lacking in the number of Luxury hotels so I hope The Chester can make a success of their business.
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- Also Known As:
- Simpsons Aberdeen
- The Chester Hotel Aberdeen, Scotland