We treated ourselves to bed and breakfast at the new 5 star Chester Hotel (£180-£225) in the city. We were looking forward to this so much. The room was lovely, bathroom nice but very, very small. White company toiletries which was a nice touch, slippers but disappointingly no robes.
We started to unpack, opened a drawer to find the previous guests dirty underwear, socks, jogging pants and sweaty t-shirt! Not a good start!
We went to the bar for a pre-dinner cocktail ( 'Chesterjester' ) which was very nice, before continuing to the restaurant. The bar area is different but we didn't care for the small square tables and hard cafe chairs, seemed cold and uninviting.
Into the restaurant now and starters, mains and a bottle of wine were ordered. All very expensive, but we don't mind if the quality and service reflects this. Unfortunately, the starters were nothing special, steaks were average, especially for £39 a pop and came with what looked like McDonald chips, luke warm also. Puddings were tasteless and dry.
Breakfast was served til 10:30 this particular morning and we were down at 9:00, shown to our seats and orders taken for hot drinks and toast. There was only 3 other couples eating in the restaurant. I ordered off the small menu french toast with caramelised bananas which was lovely and my partner decided to choose something from the hot buffet as he was looking forward to a 5 star full English.
Now, any other hotel, even less than 5 star, usually provides sausage, bacon, black pudding, hash browns, tomato, mushrooms, eggs and beans, but unfortunately this was not the case. We don't know if they were finished and not replaced or they simply didn't provide. My partner returned with only 2 sausages. He explained that the first hot tray had had something in it but was now empty, the second tray had sausages and bacon, the bacon was so overheated that it resembled curled up Parma ham and the last tray had the burned remains of scrambled eggs and 5 fried eggs that had been in there so long, that they had all turned brown and almost unrecognisable of a fried egg! I could maybe understand this if we were running in the door at 10:30, the end of breakfast being served but this was 9am in the morning and there was hardly anyone there.
There were pastries, yogurts, a disappointing plate of curled up cheeses and meats, no strawberries, blackberries, blueberries, only a small bowl of chopped apple, pineapple and melon. One particular waitress was very unkept with her trousers frayed at the bottom, trailing on the floor and her shoes were dirty.
We were going to mention the poor breakfast when we were checking out but the girl didn't even ask if we had enjoyed our stay. I am disappointed to say that where we thought this would be a new place to frequent, unfortunately we will not be staying or eating here again unless we hear that things have improved dramatically. It was a very disappointing visit and would not recommend to others at all.
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- Also Known As:
- Simpsons Aberdeen
- The Chester Hotel Aberdeen, Scotland