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“Brilliant!” 5 of 5 bubbles
Review of The Marcliffe Hotel and Spa

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The Marcliffe Hotel and Spa
Ranked #8 of 64 Hotels in Aberdeen
Certificate of Excellence
Aberdeen, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Brilliant!”
5 of 5 bubbles Reviewed 26 June 2013

As a resident of Aberdeen, have heard many reviews, word of mouth, about how beautiful, excellent and amazing this place is. It was our privilege to stay for pleasure and it excelled my expectations. The staff are obviously trained to a high level of customer care and enjoy their job, which comes across in their enthusiasm to help with any queries you may have. Me, my husband and 3 children had a wonderful experience at the Marcliffe and I'm already looking for excuses to go back and stay!

Room Tip: good adjoining rooms 218+219. Overlooking the main entrance to the hotel, no noise experienced.
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  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fran1208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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403 reviews from our community

Traveller rating
    295
    66
    22
    13
    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Salzburg, Austria
Level Contributor
115 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed 24 June 2013

We picked this hotel as it belongs to Small Luxury Hotels of the World (SLH) and the very favourable reviews on Tripadvisor. However, this hotel seems to cater primarily towards events and treats you accordingly.
Examples: we drive up to the hotel entrance, being watched by four employees at the reception desk and in the entrance hall. No one moves, nor welcomes us, nor asks if we need help with luggage. So I pointedly hand the car keys over while we check-in. Still no attempt to get the luggage or to park the car. A notice in the room admonishes us that “The majority of guests who stay in our hotel reuse their towels!” and warns us to not pinch the 300ml Molton Brown Products. A note from the GM advises us that weekend breakfasts tend to be “very busy and the timing condensed” due to events held on the previous evening and that breakfast is cooked to order and thus may take longer than usual. Nevertheless, the scrambled eggs next morning were made out of the usual, industrial pre-mix... And despite having made a dinner reservation for 19:30, house-keeping attempts down-turn service at 19:10. Does anyone from SLH ever check how their members operate???
On the positive side, the bar stocks something like 160 different Single Malts, is staffed by extremely knowledgeable and friendly folks and the dinner was excellent.
So, go for drinks and dinner, but don't expect a Small Luxury Hotel!

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank MJN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Highlandville, Missouri
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 June 2013

This is a first class hotel, and we had a first class experience. The hotel is in a beautiful park-like location, and the interior is beautifully decorated. We received excellent treatment and service from the time we arrived. We booked our room with the half-board option, and we experienced one of the best dinner meals of our trip here. My steak was one of the best I have ever had. The breakfast was very good also. Staying at this hotel was one of the highlights of our trip.

  • Stayed May 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank spope4733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 20 June 2013

I've stayed at the Marcliffe several times and this latest visit, on business, was an exceptionally good experience. The room, as always was clean, comfortable and quiet. The staff throughout the hotel were extremely attentive and friendly. The hotel has a lovely bar/lounge area in which you can feel very much at home. But the restaiurant is extremely good. I had Russian King Crab for a starter, which the owner has especially imported from Northern Russia. It is fantastic. If you've ever seen that programme on Sky called The World's Deadliest Catch you will know about the trouble they go to to catch king crab. I can tell you I now know what all the fuss is about. Don't go without trying it. I also had an exceptionally good ribeye steak. The head waiter, Ian, is one of those rare people in a restaurant who really looks after you and very much enjoys his job. From helping with your food choice to recommending a good wine, Ian's attention to detail is unrivalled in my experience.
The Marcliffe Hotel is my hotel of choice whenever I am in Aberdeen and I couldn't recommend it highly enough.

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank seanhr8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 7 June 2013

Stayed at the Marcliffe on business for the fifth time and the quality of service is impeccable. The rooms are tastefully furnished and cleanliness is second to nowhere. The real highlight is the restaurant with excellent steaks, seafood, local produce and a great selection of wines. Simply faultless and deserving of the five star rating.

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnandAnn2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scotland
Level Contributor
154 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 bubbles Reviewed 5 June 2013

I have been at numerous different events and social occasions at The Marcliffe and I'm yet to be disappointed. The food, the service, the ambiance... all fantastic! They are famous for their steaks, so I'd highly recommend trying them!!

  • Stayed June 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank m3ugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 3 June 2013

We travel extensively and have a lot of experience with many, many high end hotels but the Marcliffe is up there with the best.
We stayed there for two weeks and every minute we enjoyed. From the door staff, reception staff, bar staff, restaurant, kitchen and housekeeping nothing was too much bother and there were too many good people there to mention by name. Since we have stayed there on numerous occasions in the past it is a delight to be greeted in the manner that we have grown accustomed to over the years from such a fine hotel.

Room Tip: All rooms are good. I've stayed in many at the hotel over the years and there are none better t...
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  • Stayed May 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Marcliffe Hotel and Spa

Property: The Marcliffe Hotel and Spa
Address: North Deeside Road | Pitfodels, Aberdeen AB15 9YA, Scotland (Formerly The Marcliffe at Pitfodels)
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Aberdeen
#6 Luxury Hotel in Aberdeen
#6 Romantic Hotel in Aberdeen
#9 Business Hotel in Aberdeen
#11 Family Hotel in Aberdeen
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Marcliffe Hotel and Spa 5*
Number of rooms: 40
Official Description (provided by the hotel):
Opened by Mikhail Gorbachev in 1993, this is one of the cities more exclusive hotels.I am delighted to inform our valued clients that we have now upgraded all our TV's to slimline models with plenty satellite channels.Thank you all for your patience.J Stewart Spence, Owner ... more   less 
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Also Known As:
The Marcliffe At Pitfodels Hotel Aberdeen
Marcliffe At Pitfodels Aberdeen
Marcliffe At Pitfodels Hotel Aberdeen
The Marcliffe Hotel And Spa Aberdeen, Scotland

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