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“Nice room shame about the breakfast”

Mercure Aberdeen Ardoe House Spa
Ranked #6 of 20 Spas & Wellness in Aberdeen
Attraction details
Reviewed 5 November 2017

Stayed overnight in a feature room lovely big room with view of the river and hills beyond
Check in was quick though the girl at check in had such a strong accent it was difficult to understand what she said
We were with a group of 9 and a very pleasant lady found tables for us all and took our orders for lunch
45 minutes later the starters arrived the nachos were over cooked and stuck together,the haggis Bon Bon’s soggy
Mains eventually arrived gourmet burger tasty but expensive and the chips barely warm
After a lovely evening out our group met up for breakfast
Disaster..we waited 30mins for tables to be set for us,the promised tea and coffee had to be requested 3 times before it arrived
Buffet was dismal the hot breakfast items were not replenished and most of our group had very poor breakfasts and no scrambled eggs!
Staff appeared throughout our stay to be disorganised certainly no one in the breakfast room appeared to be in charge and the waiters didn’t seem to know what they were doing
Overall lovely hotel but food and service not up to expectations

2  Thank Maureen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"spa break"
in 4 reviews
"sauna and steam room"
in 4 reviews
"lovely hotel"
in 2 reviews
"shoulder massage"
in 2 reviews
"high standard"
in 2 reviews
"venue"
in 5 reviews
"menu"
in 3 reviews
"pity"
in 2 reviews
"wee"
in 2 reviews
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12 - 16 of 82 reviews

Reviewed 12 October 2017 via mobile

Had a lovely spa day with my friend.
On arrival reception staff were friendly and welcoming.
We relaxed beside the pool and used the sauna and jacuzzi then had our treatments.
I chose a facial and I have had many facials and this was 10/10 and my therapist Victoria was very professional and gave me fantastic skincare advice and also a lovely neck and shoulder massage.
I would highly recommend a nice relaxing spa day here and we will be booking again.
Very enjoyable day

2  Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 October 2017

Pool is 18 metres, definitely one of the best hotel pools I've been in. Water temperature great, nice big jacuzzi, steam room and sauna. Think the showers could do with an upgrade, but this would not put me off visiting again

Thank Crista D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017

Went for the day with friends, left before lunch as not up to expectations. Nice treatment but awful facilities. Dirt and grime in the shower cubicles, no shower gel and changing accommodation grubby. For the price very poor value, should be so much better..

Thank Houstontraveller845
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 19 September 2017 via mobile

Stayed here for 2 nights for my nephews wedding and all I can say is what a fantastic experience we had. Rooms were very big and clean. Food was also very good and the staff very friendly and polite. The Wedding was absolutely fantastic and all the staff can take a bow because they made it all run like clockwork. I would definitely recommend this hotel for a stay the hotel itself looks amazing and it's set in very nice grounds. May I take this opportunity to thank everyone for a fantastic weekend

Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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