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“Very warm and welcoming experience”

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Premier Inn Aberdeen Airport (Dyce) Hotel
Ranked #3 of 64 Hotels in Aberdeen
Certificate of Excellence
Boracay, Philippines
2 reviews
“Very warm and welcoming experience”
Reviewed 2 June 2014 via mobile

Excellent service especially from the breakfast manager ... Had great selection for full breakfast and was able to accommodate request for rice :) ... She also took time to check how our food was and make sure to let her know if there was anything else we needed

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gia128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula R, Manager at Premier Inn Aberdeen Airport (Dyce) Hotel, responded to this review, 3 June 2014
Dear Gia128,
Thank you for your fantastic comments following your recent stay here at Aberdeen Airport Dyce Premier Inn. I will pass on your comments to the team who will very much appreciate your kind feedback.
We look forward to seeing you again in Aberdeen in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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367 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
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  • French first
  • Italian first
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  • Any
English first
Cullen, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 May 2014

I stayed at the hotel on night of 2nd of May as I had an early check in for Paris. I booked on line some 3 weeks before and got a rate of 49 pounds. I checked in at around 7 pm and the receptionist was outstanding. Welcoming, friendly, could not have been nicer All credit to her as I heard her later welcoming others and her attitude and courtesy were outstanding. The room was large, spotless, comfortable. I had a drink at the bar and service was friendly, the .menu looked very good and I heard no complaints from the guests who had eaten. A short walk gets you to the airport

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nutmegcity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula R, Manager at Premier Inn Aberdeen Airport (Dyce) Hotel, responded to this review, 26 May 2014
Dear Nutmegcity,
Thank you for taking the time to write your review.
I am pleased that you enjoyed your stay at the Aberdeen Airport Premier Inn and found your accommodation to be of a high standard and of excellent value and our Team welcoming and friendly.
We look forward to seeing you again in the near future.
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Aberdeen, United Kingdom
Level Contributor
255 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 21 May 2014

Lets face it, I stay regularly at Gatwick Manor and enjoyed wonderful 3 days at London County Hall, so this had a lot to live up to.
Its new. It has wonderful views towards the heliport. You cant hear the flights despite the fact that it cant be half a mile from the runway. It has a bar in the building. You cant get into the lift area without your room key so security is pretty good. They will order you a taxi at reception.
As with some other Premier Inns weve stayed in there is no phone in the room, so if you order a wake up call, you will get a knock on the door from one of the receptionists,which to me is a bit of a backward step.
The window was fixed so you couldn't open it for cool air. there is no air conditioning and it was one of THOSE heating thermostats that wouldnt work. So we were too hot and the room was stuffy. Given that it is a newbuild, it wasn't that clean.
But most of all it was a bit soulless.
That said I have to say that the reception staff coped very well with a failed computer system and someone (me) who was leaving the following morning at 5am and offered dollars or a credit card that they could deal with manually. So they dug out the old machine, I produced my booking confirmation,and they worked out how to use the contraption that stamps the details of the transaction on to a piece of paper.
All of this is irrelevant, if all you want is to lay your head for a few hours before you check in at the airport.The Premier Inn reputation goes before it. The beds are as stated by Lenny Henry.Not cheap but you should price the others in the area!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Meg107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula R, Manager at Premier Inn Aberdeen Airport (Dyce) Hotel, responded to this review, 26 May 2014
Dear Meg107,
Thank you for taking the time to post feedback on your recent stay with us. I was disappointed to read about your issues regarding the cleanliness of the rooms and your overall feeling of ‘soulnessness’. It really matters to us that our guests enjoy every aspect of their stay and I'm very sorry that on this occasion, we didn't meet your expectations.
Please be assured that your comments have been noted and will be duly followed up by the Management team.
We hope to welcome you back.
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Poole
Level Contributor
90 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 21 May 2014

This was a very comfortable and up market premier Inn with its own very nice bar and restaurant. It was quite pricy compared with down south where a room would be in the region of £60 - this was £113. But Aberdeen is expensive and it is an airport hotel

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Velohead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula R, Manager at Premier Inn Aberdeen Airport (Dyce) Hotel, responded to this review, 26 May 2014
Dear Velohead,
Thank you for your kind comments following your recent stay here at Aberdeen Airport Premier Inn.
It's great news to read that you enjoyed your stay with us.
Hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stranraer, United Kingdom
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 10 May 2014

This hotel is ideally located for the airport/heliport. As all Premier Inn's are it is clean, comfortable and simple. Breakfast in the morning is great and the food in the evening is just as tasty. There is a good selection to choose from. I have 2 issues with the hotel, although this is just personal:
1) The toilet tissue is the single sheet stuff that you have to layer up, not a toilet roll to be seen.
2) Although the air conditioning is good it would be nice to be able to open the windows.

I wouldn't hesitate to stay here again.

Room Tip: Maybe ask for one facing the runway if you like planes!
See more room tips
  • Stayed May 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula R, Manager at Premier Inn Aberdeen Airport (Dyce) Hotel, responded to this review, 12 May 2014
Dear DanielM ,
Thank you for taking the time to share your experience regarding your recent stay in our hotel
I am delighted that you had such a pleasant stay with us and that you found our location excellent, our team members friendly and welcoming.
Hope to welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
montrose, scotland
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 May 2014

Stayed here on evening of 2nd May before our flight in the morning. Receptionist was really helpful and friendly. Room spotless and comfortable in every way. Had a meal in the restaurant which was first class and the waiting/bar staff also very friendly and helpful. It's not a far walk to the airport but in the pouring rain it could be an issue and perhaps a mini bus from hotel which ran every half hour or something would be good as it doesn't seem worth getting a taxi for short distance. We were going on to stay at a Premier Inn in Croydon which turned out to be equally as good (report to follow!) All in all I would definitely stay here again. 10/10 to the Premier Inn group :)

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karenhutcheson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula R, Manager at Premier Inn Aberdeen Airport (Dyce) Hotel, responded to this review, 12 May 2014
Dear Karen Hutcheson,
Many thanks for your superb review following your recent stay at the Aberdeen Airport Premier Inn.
I am very pleased to read that your expectations were exceeded and the whole team provided excellent service.
We very much look forward to welcoming you back to the hotel in the near future.
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Gosport
Level Contributor
4 reviews
3 hotel reviews
Reviewed 1 May 2014

No problems with the Premier Inn at Aberdeen Airport. Booked a meal-deal for DB&B. Like all hotels in Aberdeen price is high. Must book in advance, the chance of getting a room at short notice, remote

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Urszula R, Manager at Premier Inn Aberdeen Airport (Dyce) Hotel, responded to this review, 6 May 2014
Dear Andrew C,
Thank you so much for taking the time to review our hotel here at Aberdeen Dyce.
We are delighted that you enjoyed your stay with us and hope to have the pleasure of welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Aberdeen Airport (Dyce) Hotel

Property: Premier Inn Aberdeen Airport (Dyce) Hotel
Address: Premier Inn Argyll Way | Argyll Way, Aberdeen AB21 0BN, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#3 Best Value Hotel in Aberdeen
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Aberdeen Airport (Dyce) Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
Our Aberdeen Airport hotel is the ideal stop-off whether you're jetting away or in the area on business. We're handy for the A96 and all roads leading north, while all the sights and sounds of Aberdeen are close at hand too. The hotel features our new generation bedrooms, each with an impressive 40" flat screen TV, freshly-updated bathroom with large shower head, and brand new, slumber-inducing, king-size Hypnos bed. See your favourite rock band at the AECC, the North East of Scotland's premier event venue. Or stroll through the Aberdeen, enjoying the sparkling silver buildings of the so-called Granite City. There's a feast for the eyes on every corner, with theatres and concert venues aplenty - and there's a feast waiting for you back at the hotel too, at our Thyme restaurant. Car parking available at an additional cost of £5 per 24 hours. ... more   less 
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Also Known As:
Premier Inn Aberdeen Airport (Dyce) Hotel Scotland

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