I arrived here on a business trip with a work colleague after driving 6 hours to get there. On arrival the staff were friendly and helpful and checked us into our room.
How ever after we arrived we went to the bar area to get fed.to be told that they were busy, we said that was fine. We ordered drinks and paid for them, when the meal came my friends was cold, mine was not edible and couldn't eat it. We then ordered further 2 pints and both were unavailable as the barrels had ran out, we were offered an alternative as a courtesy drink, which we accepted. When the bill arrived all the drinks were on it, that we had already prepaid. When asked if all was ok we told about meal not edible, so they didn't charge for it and finally removed drinks already paid. So after a stressful meal we decided to head to bed.
When we awoke in the morning we had no hot water, so couldn't shower, we reported this in the morning we were told yes there was a problem with the mentioned rooms and hot water, so why put us there in the first place?
They then moved us that evening to another room, which was ok.
The whole hotel is very tired, I always stay in Premier Inns where possible, but it will make me think twice in the future.
- Official Description (provided by the hotel):
- Whether you're in Aberdeen for business or pleasure, a stay at Premier Inn Hotel Aberdeen City Centre puts both on your doorstep. Conference venues like the University and the Exhibition and Conference Centre are within easy reach, as are all the sights and sounds of North East Scotland's most vibrant city. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn Aberdeen City Centre Hotel Aberdeen
- Travel Lodge Aberdeen
- Premier Inn Aberdeen City Centre Hotel Scotland