We have stayed at this hotel 3 times over the past 5 years, the last time because we had to, rather than wanting to, as our original booking elsewhere was messed up. We still vow not to stay at Malmaison again as the beds are so hard sleeping on the floor would be pretty much the same. Many other things are so badly designed in these rooms. The first room we were given on this visit was on the LG floor. It was dreadful, mega dark inside, could not open curtains as full floor to ceiling glass looked out onto a narrow pathway than runs outside down side of the room! The desk lamp did not work and the only one small ceiling light directly over the bed is very small but too bright to have on whilst in bed as it shines into your eyes. There are two bedside lights which are ok for evening pre bedtime use. However in the morning when you need light to get dressed, see where personal items are etc the lighting is just totally inadequate. There are only two small bedside table drawers on ONE side of the bed -NO other drawers to put any clothing items. We were staying 3 nights so had items we needed to unpack but not hang up. Undergarments, sweaters etc all stayed in our suitcase, crazy as the rooms are not small, having plenty of room for more lighting and some drawers to be placed. The worse thing, apart from the very hard bed, is the bathroom. The only mirror above the handbasin was approx. one metre from standing point.. It was impossible to shave or put make up on from this distance, you could not lean forward over the basin to get close to it. There was no shaving/magnifying mirror but there was space on the wall to install one. Extremely annoying and ridiculous. Also tiny amount of space to place any wash up items, make up, wash bag etc, even for one person, let alone two! Again there was space available for something to be installed in this bathroom. Parking is not allowed at front of hotel for residents and when we tried to park in rear car park it was full so we ended up having to park on the main road, be warned of this! The walk to our first room was also a bit of a trek. We did complain about this room but were told hotel was fully booked. Next morning the manager was consulted and we were moved to a first floor room which did have an easier to use bathroom, but it still had very little space to place items again. The bed was exactly as hard and still no drawers in this room for clothing items. Again the room was large enough to accommodate a set of drawers. Also we now had a new problem, this room was now very noisy at night as directly above the bar/restaurant area, boom/boom base noise and singing clearly heard in our room so at 11pm my husband called down to complain and it was immediately turn off.(I am sure they had this request often from guests) The same thing happened the following last night. I did try the restaurant and it was very nice, service pretty good, food good, buzzy atmosphere, but I was charged for bread, butter and olives (approx. 10.00gbp total for the 3 items) which I wasn't told about. My son had one olive, we had one piece of bread each and didn't touch the butter, so also be warned about that. On previous stays the bath was positioned in the middle of the bedroom, on another our room had an open shower in the middle of the bathroom, unenclosed, so water everywhere making it pretty dangerous/slippy actually. Just bad/inpractical designs thoughout the rooms. Buzzy to visit for a meal, sit outside on a good day, if you don't have a car, but wouldn't stay the night.
- Official Description (provided by the hotel):
- Malmaison Aberdeen is the latest luxury hotel to join the Malmaison family. This boutique hotel used to be the famous Queen’s Hotel and truly is fit for a Queen. Retreat from daily life in the spa or enjoy a work out at the gym. Look no further than Malmaison Aberdeen for the perfect venue for business trips or leisure breaks. ... more less
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- Also Known As:
- Malmaison Aberdeen Hotel Aberdeen
- Malmaison Hotel Aberdeen
- Aberdeen Malmaison Hotel
- Malmaison Aberdeen Scotland