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“Disgusting Food and service”
Review of Yu Restaurant - CLOSED

Yu Restaurant
Cuisines: Chinese
Dining options: Dinner, After-hours, Lunch, Delivery, Reservations
Restaurant details
Dining options: Dinner, After-hours, Lunch, Delivery, Reservations
Reviewed 2 December 2013

Visited this restaurant 22nd November after booking an "It is On" deal. It was rush rush from the minute we set foot in the door! Our starters were ok. The main meals were disgusting! My husband ordered chicken schezwan and I had beef with green peppers. My meal was bland but edible however the chicken was rubbery like heated in a microwave! We complained to the manager who said he would report our comments to the kitchen, whilst he told the girls to clear our table and reset it for the next customers!! I said excuse me....we are still finishing of our glass of wine, this fell on deaf ears, they continued to relay the cutlery etc. my overall experience wad this is the worst restaurant and rudest people I gave ever encountered!! Would never recommend. This is also the first time I gave put a bad review forward

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Thank ahunter1809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (96)
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5 - 9 of 96 reviews

Reviewed 30 November 2013

Went here after buying a groupon voucher, which included a starter, drink and main course for half price. I was worried that there might be a catch as usual, but the portion sizes were much bigger than expected, and the food was great quality. The staff were friendly and helpful, and service was quick and efficient. The honey chilli chicken was nice, but more of a darker sauce than the other restaurants serve. The chicken satay skewers were huge, and were the size of a chicken breast each.

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1  Thank mac1cj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

Came here for supper one night with the fiance. We were seated straight away and ordered the Special Set Dinner B which costs £21.50 per person and includes a starter platter, followed by duck, then the main course of beef, chicken and prawns. A dessert is also included (I had the Mandarin Cheesecake). Tea/Coffee is included too but we were too full up to have anything else. All the food was delicious and the service was very quick. This restaurant is a must.

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Thank Gavin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

Firstly the waitress didn't understand our drinks order I didn't think vodka and tonic that unusual none of the usual complementary prawn crackers my food was good if not a little quick between courses but service with a smile no chance, and the automatically add a 10% service charge not too impressed to be honest

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Thank Nicola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

We had takeaway food from here sent to our friend's house - it was great stuff, very tasty, and delivered promptly & politely by the staff.

1  Thank macshome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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