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“Apartment was cold and dark”
other travellers have booked this property

Review of Mall House

Mall House from the walled garden
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Mall House from the walled garden
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Excellent
16 reviews
Mall House from the walled garden
Sitting room
Sitting room and kitchen
Kitchen
Kitchen
King sized sleigh bedroom
Ensuite
Twin Bedroom
Adult sized bunk bed room
Lower bunk bed
Walled garden
Summer House
View from Summer House
Snow at Mall House
Evening Sun on Mall House
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Overview
Condo/Apartment -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Montrose, Angus, Scotland

Reviews from our community

Excellent - based on 16 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Ian P
Orlando, Florida
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Apartment was cold and dark”
Reviewed 5 July 2017 for a stay in June 2017

The owner was very friendly and helpful. The location is perfect as are the grounds. Apartment is in the basement and we found it very cold and dark although the furnishings are quite good, The apartment is set up for families with children with one double bed 2 singles and a set of bunk beds, we would have much preferred 2 double beds.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
6 Jul 2017
We welcome many visitors from all over the world and we were aware that you had come from a warm climate. As such we did ask you several times if you and your friend were comfortable in the apartment as it was unusually cold wet weather when you were here. Most of us locals had heating and lights on as the heavy rain fell.
Our new heating system in the apartment was fitted last year and has proved most successful with our guests. We noticed that the thermostat was only set at 18 degrees during your visit which would not have been adequate for the 10 degrees outside. If you had turned it up or mentioned your problem it could have been quickly sorted. We did notice from outside the curtains were closed most of the time which would have made the apartment dark.
We are very disappointed that your stay was not satisfactory but the opportunities were there to change things for you if you had just mentioned it when we asked if things were comfortable.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Connector...
Level 2 Contributor
1 review
“Perfect”
Reviewed 6 January 2017 for a stay in December 2016

First class holiday home. We stayed there over the Christmas and New Year period and could not fault it. The owner was friendly and went the extra mile to make sure we had a comfortable stay and had everything we needed. I would not hesitate in staying here again and would definitely recommend the Mall House to anyone looking to stay in the Montrose area.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midick
Gloucestershire, United Kingdom
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fabulous apartment in a period home”
Reviewed 17 July 2016 for a stay in July 2016

If you need self catering accommodation in Montrose you must stay here. A wonderful apartment with bags of room and all mod cons with access to the most beautiful walled garden. Thoroughly enjoyed our stay here and would book it again if in the area.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Spacious and comfortable
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
18 Jul 2016
Thank you for your review. it was a pleasure to have your family to stay. We look forward to seeing you all again next year.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mark H
New Orleans, United States
1 review
“Pleasant stay, beautiful property”
Reviewed 26 July 2015 for a stay in July 2015

We used the Mall House as our base for a 1 week trip to Scotland. Rented a car and drove all over the country, then returned "home" each night with the exception of 1 when we stayed "off campus" as part of a tour. Sally was delightful and very helpful both in planning and after our arrival. The house had everything we needed with very few exceptions. Having a washer and dryer that actually worked was a bonus for us because we didn't have to come home from vacation and spend 2 days doing laundry!

Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
visitor33...
Edinburgh, United Kingdom
Level 1 Contributor
4 reviews
“A warm welcome and excellent location with access to beautiful large garden”
Reviewed 27 April 2015 for a stay in April 2015

The personal touches such as fresh flowers on arrival were appreciated. The garden flat is within an early 19 century house so it is characterful - don't expect modern minimalist if that's your taste - but very comfortable for a holiday stay. Despite having two young children as part of our party, they were also made to feel welcome and really appreciated being able to enjoy the lovely big garden as did the adults. The flat has everything needed for a stay, plus extras like the toy cupboard, and is so central that a car is needed just for venturing out of town to the surrounding beautiful beaches and countryside. We hope to return.

Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacquelin...
Level 3 Contributor
11 reviews
4 hotel reviews
“Ideally located, well appointed self-catering accomodation in Montrose”
Reviewed 28 November 2014 for a stay in November 2014

Booked this accommodation as a base for visiting family and friends in Montrose. The place is centrally located, in easy walking distance to the town center, though is still peaceful and homely. The apartment is well equipped, very clean and has the wonderful host to help with any need you require. I enjoyed my stay, and would not hesitate to recommend to those looking for a quiet self catering stay in Angus.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Travelling group: Solo Traveller
Would you recommend this hotel to a friend?   Yes.
Recommended for:
People with disabilities Older travelers
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HettyFiFo
Leicestershire, England
2 reviews
“Absolutely lovely surpassing all expectations”
Reviewed 22 July 2014 for a stay in July 2014

I can't find enough good things to say about this appartment. We had a fantastic week staying in the garden flat. It easily hosted 5 of us - parents, kiddies & Granny too. The appartment was beautiful, very well equipped and really exceeded all our expectations. The walled garden we had access to was an oasis for all and the owner is such a lovely welcoming person. We can't wait to stay here again & really would recommend staying here.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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