We have used Highland Heritage several times before but decided to try one of their other hotels.We booked in Dec for the following June. We asked for an upgrade to a seaview room and was told on two different occasions that this was reserved. Well we didnt get a seaview room we had a small room at the back of the hotel The breakfasts were good but dinner was poor. The trips were not as they used to be and as a platinum tour one day was optional (tour avaiable for payment) and the other no tour was available. It would seem that many corners have been cut to keep down costs. I have never heard so many people complain. On a positive side our coach driver John was very good and the young overworked staff were extremely nice. The only way to complain is to write to Mr Cleaver it seems despite our complaints to the hotel manager and phone calls by our concerned son to head office. No one has bothered to contact us. We want to go back to Oban but not with this company.
- Official Description (provided by the hotel):
- With return coach transport form your local pick up point, this hotel has been built on one of the finest locations in Scotland to take full advantage of the glories of Oban Bay, complete with outstanding views across to the Island of the Inner Hebrides. The site allows easy access to the town of Oban, and a superb walk along the coastal road to Ganavan beach. At the rear of the otel, there are seven Superior Rooms in the Alexandra Apartments, which are the largest in the company and suit those who come by car and need private parking. Free WIFI available in Quiet Room. Free WIFI available in Quiet Room. (Please note - our swimming pool is not in use currently). ... more less
- Also Known As:
- Alexandra Hotel Oban
- The Alexandra Hotel Oban, Scotland