I work in Oban as part of my professional life and I am involved in high quality tourist provision where serious customer care is paramount. I occasionally eat out when here because I don't fancy cooking after a full day at work (long hours of very demanding work) I elected to pop in to the eatery run by the Columba Hotel best described on the side of the pier area facing into town. It's a sort of bar but not a pub proper. I ordered pate followed by Gammon Steak with a pineapple ring. Well apart from having the food 'dumped' on the table with little care by the staff member, the pate was poorly presented and it was obvious that it had just been thrown together. Not bad but just lacked presentation and care. Then the bad one, literally, the gammon arrived and a tried to tuck in. The chips were poor and possibly out of a bag, the gammon was small and rather tough and the ring-don't know where that had been but it was awful. It was OFF and seldom have I tasted anything so disgusting. The salad was unexciting and again just slung onto an oblong plate to try to look pretty. I didn't want to fuss but you know what, I should have and now feel somewhat irresponsible. If I had been IC the kitchen I should have wanted to know. Looks to be a good hotel but how it could be seriously let down by poor ancillary business is anyone's guess. Come on guys, you can do better. You let yourselves, Oban and Scotland down 'cos people talk. Hope this is a blip!
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- Also Known As:
- Columba Hotel Oban, Scotland