Just back from a two night break here. I hate writing negative reports about places as I feel people are very quick to complain but never take time to compliment, so I will start with the good points. The hotel is situated in a great spot with fantastic views over the bay and out to sea, I could've sat in the cosy wee lounge area just admiring the view all day. The owner was friendly but the lady behind reception was the most unpleasant, And unaccommodating person I have ever met; she was busy and under pressure so I made allowances for this, but later on she was downright rude and nasty when we asked for a drink at the bar at 11.40 on Friday night even though the bar was supposed to be open till twelve,. She just switched light off and said 'we're shut!'. The following night it was the owners wife who greeted us on our return and couldn't have been nicer, even though we weren't buying anything she took time to chat and ask how our evening had been. All this aside, I have to say that the whole of the hotel is in dire need of a complete overhaul. The decor and furnishings are dated and tired looking with wallpaper peeling and tape holding things together. The beds were very hard and the walls so thin we could hear every movement from room next door. The staff who served breakfast were very helpful and friendly and the dining room had the same beautiful views as the lounge. I hope the owners work on some of the feedback they receive as this hotel could really be a wee smasher if some investment was made to spruce it up.
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- Also Known As:
- Lancaster Hotel Oban
- Lancaster Oban, Scotland