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“Beware !”

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Best Western The Queens Hotel
Ranked #2 of 13 Hotels in Oban
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beware !”
Reviewed 5 July 2013

Before booking this hotel for myself, husband and an 87 year old, I checked there was a lift. There is a lift, but nowhere does it say you have to walk up 14 steps to get to it!! Also there are no nosings on these steps which are carpeted in black watch tartan, so the dark green and navy blue with no natural daylight make it very difficult to see the bottom step without counting each time they are used! I would have thought this alone would not qualify the hotel for its 4 star rating?

I agree with other comments about the lack of car parking and the 'nearby' car park being a good walk away. Getting back to the hotel by 4.00pm each day at the latest seemed to be the only way to secure one of their very limited spaces.

The bedrooms, breakfast and bar snacks were adequate. The restaurant was expensive and the menu didn't appeal to us at all.

The hotel guide in each room stipulates charges if you damage certain items in your room/hotel (usually £150 per item). It also states there is a £7.50 corkage charge if you bring your own drink into your room. I've never seen this before in any other hotel and would suggest is a very bad public relations exercise.

On the plus side, the aforementioned 87 year old was originally allocated a room on the 4th floor with a steep sided bath rather than a shower. The staff were very helpful in re-locating her to a first floor room with a walk-in shower. She still had to walk up 14 steps to get to this first floor room. There are no bedrooms on the ground floor. The public rooms are tastefully furnished (in my opinion) and we were pleased with our seaview room.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
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Traveller tips help you choose the right room.   Room tips (228)
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English first
Westerham, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 July 2013

We stayed at this hotel for two nights as part of our touring holiday. Booked at the last minute for one night but liked it so much we stayed for two. We had a lovely room ( 42 ) with sea views. a nice wide 6ft bed but the best bit was the jacuzzi bath, great to try but i wouldn't buy one. We ate in the bar both nights, good honest food. All the staff were great, very efficient and friendly nothing too much trouble. Our only criticism is perhaps the hotel is a little pricey.Ask for sea views

Room Tip: Ask for sea views and a jacuzzi bath
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level 4 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 July 2013 via mobile

We stayed here to catch an early ferry from Oban on Sunday morning. We arrived at 6:30pm. There was nowhere to park in the hotel car park (approx 10 cars) or anywhere on the promenade outside which was a worry with a car packed for 2 weeks holiday. I was told the car park 5 minutes away was safe and free overnight. However it was raining heavily and the carpark was a good 10 minutes brisk walk. My car is expensive and I worried about anything untoward happening in the night. I was told by the gentleman on the desk that this does not happen in Oban but I still worried. It also meant a rainy walk to collect the car at 6am to bring it back to the hotel to pack in time for the ferry. We had to leave at 7 am for the ferry and with having DBB rate expected early breakfast to be provided but this was just continental breakfast which was ok but we paid for full breakfast. As a positive the evening meal was good and we had a jet bath in room. Do not stay here if you are catching an early ferry is my advice.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Catherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, United Kingdom
Level 5 Contributor
65 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 June 2013

A nice enough hotel in a great location but probably not quite the 4 Star establishment it claims to be. Pleasant staff in our experience but standard rooms are quite small really and are reminiscent of a Travelodge. Lot of noise from adjacent/overhead rooms. Reception compact and bijou. Jacuzzi in room didn't work. Breakfast very nice with good selection. Pleasant enough, but lacking a bit of the finery expected for 4 Stars and overly expensive in our opinion.

Room Tip: If it's your first Oban visit, you might like to upgrade for a waterfront view in the original b...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 June 2013

Stayed 25th, 26th, and 27th of June. Excellent hotel, lovely room. Had meal in restaurant first night, first class food and great service. Had bar meal on last night again first class meal and service. If back in Oban would use again.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beardydave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2013

Hotel does not live up to its 4 star rating. Standard twin room very small, poor quality furniture - 1chair which we had to push into corner to make room for 2 small travel bags( cabin luggage size). Bath room clean but no apparent extractor fan so therefore very steamy, no shower caps.
Biggest problem - a very uncomfortable bed , mattress very soft and springy which meant 2 uncomfortable nights. I complained on first evening to reception manager who offered another room but mattress was similar so no point in moving. However I was not impressed by a female in reception ( ?manager ) who told me to turn the mattress and that I could not expect them to get a new bed for me. I was surprised at her rude offhand attitude but had to accept it.
I would not reccommend this hotel.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank exnurse12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 June 2013

We stayed at the Queens hotel for two night in May. The room was clean but small. Breakfast was adequate. The parking is very limited and we had to park a good distance from the hotel in the rain. The staff were friendly and helpful.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Phil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western The Queens Hotel

Property: Best Western The Queens Hotel
Address: Corran Esplanade, Oban PA34 5AG, Scotland
Region: United Kingdom > Scotland > Argyll and Bute > Oban
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 13 Hotels in Oban
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Best Western The Queens Hotel 4*
Number of rooms: 44
Official Description (provided by the hotel):
Family owned and managed 4 star hotel branded through Best Western situated next to the bay of Oban with wonderful views of the Island of Kerrera ... more   less 
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Also Known As:
Queens Hotel Oban
Best Western The Queens Hotel Oban, Scotland

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