Before booking this hotel for myself, husband and an 87 year old, I checked there was a lift. There is a lift, but nowhere does it say you have to walk up 14 steps to get to it!! Also there are no nosings on these steps which are carpeted in black watch tartan, so the dark green and navy blue with no natural daylight make it very difficult to see the bottom step without counting each time they are used! I would have thought this alone would not qualify the hotel for its 4 star rating?
I agree with other comments about the lack of car parking and the 'nearby' car park being a good walk away. Getting back to the hotel by 4.00pm each day at the latest seemed to be the only way to secure one of their very limited spaces.
The bedrooms, breakfast and bar snacks were adequate. The restaurant was expensive and the menu didn't appeal to us at all.
The hotel guide in each room stipulates charges if you damage certain items in your room/hotel (usually £150 per item). It also states there is a £7.50 corkage charge if you bring your own drink into your room. I've never seen this before in any other hotel and would suggest is a very bad public relations exercise.
On the plus side, the aforementioned 87 year old was originally allocated a room on the 4th floor with a steep sided bath rather than a shower. The staff were very helpful in re-locating her to a first floor room with a walk-in shower. She still had to walk up 14 steps to get to this first floor room. There are no bedrooms on the ground floor. The public rooms are tastefully furnished (in my opinion) and we were pleased with our seaview room.
- Official Description (provided by the hotel):
- Family owned and managed 4 star hotel branded through Best Western situated next to the bay of Oban with wonderful views of the Island of Kerrera ... more less
- Reservation Options:
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- Also Known As:
- Queens Hotel Oban
- Best Western The Queens Hotel Oban, Scotland