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“Good food”
Review of H2O

H2O
Ranked #29 of 51 Restaurants in Galashiels
Cuisines: Italian, Gastropub
Dining options: After-hours, Breakfast, Delivery, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
London, United Kingdom
Level Contributor
60 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Good food”
Reviewed 6 August 2014 via mobile

We had a lovely dinner here. The outside looked a big unpromising, as indeed did the inside, but the food and service were very good. Would recommend.

Helpful?
Thank AwayFromLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 reviews from our community

Visitor rating
    43
    11
    10
    6
    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Any
English first
Hawick, United Kingdom
Level Contributor
173 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Second Date...”
Reviewed 28 July 2014

A quiet, well run establishment in central Galashiels. I went here for a second date one Sunday afternoon and it was very nice. Steak pie or the pizzas are highly recommended. An extensive range of wines, spirits, etc to choose from.

Usually quite quiet so always a table available.

Visited August 2013
Helpful?
Thank scotref2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“not bad”
Reviewed 23 July 2014

Yeah this place is ok 2 for a tenner meals and yes i would go back.Good service did not wait too long needs a bit more on the veggie menu though.

Visited July 2014
Helpful?
Thank Rosina2705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Overpriced drinks, tasteless food!”
Reviewed 16 June 2014

Came here as a group and I won't be back! Got overcharged for a coffee, which was lovely and the only good thing! We got lots of starters to share which were fine, our main courses were very tasteless, my coleslaw tasted sour, my steak pie was very watered down and chips still hard in the middle. My alcoholic drink was a cider and it's was 4.95 which is defo very overpriced !! He pours the drinks into a glass with tons of ice before you am any say anything and then doesn't tell you price. Menus are different priced to till so watch your bill. Had been ill that night and my friends also had sickness and diarrhoea may not have been the meal but was certainly not an enjoyable meal! Service from girl was ok but the owner looked like he didn't want to be there ! Think he needs to think about his attitude while in his business! No atmosphere at all!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank Nicola F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pcrolla79, General Manager at H2O, responded to this review, 8 July 2014
OK, lets get this straight, how it all happened...

1.We got a call from a member of the group to book a table for 20 people 1 hour before they all got here. On arrival, at this point, our restaurant was extremely busy being fathers day, It turned out to be only 12 people. when sat down, they realised there was one table was off balance and gathered our wine menus from the table and put them underneath the table, we could not believe what we were seeing.

2. Cider getting poured before knowing how much it costs? ask yourself this question would you not be offended if I were to say excuse me lady, this drink is going to cost such amounts? Can you actually afford this? If i were to be ordering I would certainly be asking for a drinks menu and checking out pricing before placing my order.

3. Food not up to their standards? Our waitress asked them a total of 2 times if everything was ok to each and everyone of them, they had no complaints and no meals were returned or replaced.

4.Price difference? some prices were different from our outside menu board, but only by 20p, the updated prices were stated on our menu at the table.


To be honest people, they clearly lacked dining experience, and no manners at all towards our waiting staff, In all, we dont need this abuse from people.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dundee
Level Contributor
94 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Best Hen Party Venue In Galashiels!”
Reviewed 9 June 2014 via mobile

My sister is getting married and wanted a hen party close to home so all her friends could come along, so after some research I found out about H2O.
The staff are extremely friendly and the food is fantastic as well as being very reasonably priced-I ordered the lobster ravioli, which was amazing! However everybody's food looked, smelled and by all accounts, tasted fantastic.
The main reason, apart from location, was the fact they accommodate hen parties-we had a table set up which we could put our banners, party bags, games, etc round as well as the bar hosting a cocktail making class, which everybody loved. The bar was also hosting an 80s themed disco later that evening, which rounded off the evening.
If anybody is looking for either somewhere to eat fantastic food in a relaxed environment, this is the place. I would also say, any kind of function-hen party's, birthdays, etc, are welcomed, H2O is a place you could spend your whole evening and have a fantastic time.

Visited May 2014
Helpful?
Thank thebonbondundee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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