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“Just Perfect”
Review of Burt's Hotel

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Burt's Hotel
Ranked #2 of 7 Hotels in Melrose
Certificate of Excellence
Manchester
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Just Perfect”
Reviewed 19 February 2014

We stayed at Burt's for three nights with the dinner,bed and breakfast offer. We had a lovely time and so did our dog Charlie! The staff were very friendly and helpful. The food was wonderful and beautifully presented. Due to our dog ,Charlie, we were unable to book one of the refurbished rooms
( which we totally understand and knew beforehand) , however, our room was clean and comfortable and we were very happy with it.
A lovely relaxing stay at a very friendly hotel. Thank you.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Salnazar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eildons3, Owner at Burt's Hotel, responded to this review, 24 February 2014
Glad you all enjoyed your stay with us. We look forward to welcoming you back to Burts in the not too distant future. NH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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306 reviews from our community

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    11
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
northumberland
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 February 2014 via mobile

Myself and a friend dined at Burts Hotel on the evening of Saturday 8th February. We felt lucky to have found anywhere to eat at short notice let alone somewhere we could take our dog. Being vegetarian we get used to the usual token (boring) veggie options of mushroom stroganoff or pasta bake. Imagine our delight to find the option of vegetarian haggis, wrapped in filo parcels, beautifully presented with an imaginative selection of tasty vegetables. The meal was delicious and my only slight criticism would be that at £17.25 the cheapest bottle of wine was a bit expensive. Had there been a reasonably priced house wine I would have had no hesitation in giving this review an 'excellent'. The staff were friendly and efficient and the atmosphere was relaxed.

Stayed February 2014, travelled with friends
Helpful?
1 Thank wanderbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eildons3, Owner at Burt's Hotel, responded to this review, 13 May 2014
Thank you for your review and kind words. Very Happy to welcome dogs at Burts. Glad you enjoyed the Food. Nick Henderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fife scotland
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 February 2014

This hotel was booked as a surprise, found the staff very helpful and friendly. bedroom was clean and bed very comfortable. we had dinner on the Saturday evening which was excellent and reasonably priced.breakfast also was very good with a large choice. I certainly would enjoy visiting this hotel again.

Room Tip: on leaving the owner did inform us that rooms were being updated. ok our room may have been a bit da...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank littleecho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eildons3, Owner at Burt's Hotel, responded to this review, 13 May 2014
Glad you enjoyed your surprise. I hope that we have the pleasure of welcoming you back on another occasion. NH
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stirling, Scotland
Level 6 Contributor
171 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 2 February 2014

Stayed at Burts for one night - welcome was friendly, bar is cosy, clean room and comfy bed, breakfast was excellent with good service from the waiting staff but the room (Twin room no 21) was very disappointing (the decor and style being nothing like the images on the hotel and OTA booking website - tired old fashioned decor especially in the bathroom).

Room Tip: Not room 21 (tired / old fashioned decor - not boutique in style as per the images on the hotel webs...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenneth1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 6 Contributor
121 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 30 January 2014

This is a lovely find in a lovely part of Scotland. I stayed here on the winter DBB offer which is exceptional value for money. The single room I had was adequate, but rather dismal, with a well-worn feel, compared to the public areas of the hotel which are richly coloured and comfortable. I was here on business and the wifi is a bit patchy at times in the bedroom. However, the food is beautiful with enormous portions especially in the bar which had a roaring fire. The dining room is grand, beautiful linen and attention to detail, with fine dining a la carte. Excellent and kindly service in all parts of the hotel, front of house, waiting staff, housekeeping. This is a lovely area and so much to see and do, and although the town is chic and characterful, with Farrow and Ball colours, the prices are sensible with no pretentiousness.

Room Tip: If you are a single, consider upgrading to a double for a bit more room.
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mossdeeping20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, United Kingdom
Level 6 Contributor
1,190 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 303 helpful votes
Reviewed 29 December 2013

The hotel has been here for a while and the owners/staff do a wonderful job. Friendly. welcoming check in....with no wait. Rooms seem to have been recently updated, nice warm and earthy colours. All amenities, good lighting, storage and space. Very comfortable bed. Pity the sash-window didn't open. The locals know a good thing.....so the lounge/bar was full both nights for meals. We dined in the restaurant, which is nearer fine dining. Great room, full of atmosphere. Well presented food, good local ingredients. The highlight however, was Marion. Any budding Maitre'd should visit to see how it should be done. What a joy !!!!
Intermittent Wi-Fi was slightly annoying.
Great Value. Local residents and guests alike should be delighted to have such a fine establishment in the town of Melrose. The surrounding countryside and events make for a great weekend away.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gastronaut_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eildons3, Owner at Burt's Hotel, responded to this review, 4 January 2014
Thank you for your review. Glad you enjoyed our Hotel.

Nick Henderson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 6 Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 26 December 2013

Ended up in Burt's having tried another place where we got the cold shoulder as soon as we walked in. We were glad in away as soon as we walked in the atmosphere was most welcoming, even on a saturday night when they were extremely busy. Having not booked a table they fitted us in the bar which we were very happy with. The waitresses were quick with menu's and the taking of drink orders and food. Drinks arrived shortly and the wait for food was good considering how busy it was. We went for the duck and rib eye steak. Both were cooked to our liking and the sauce that i ordered with the steak was spot on. Burt's isn't cheap bur the bar menu is more reasonably priced than the a la carte, that said no where of worth in Melrose is cheap for a good meal. We really had a good night in there and were pleased that we made to choice to move on from the other place and would go back if we were in the area again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank wood1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eildons3, Owner at Burt's Hotel, responded to this review, 4 January 2014
Thank you for your review. Glad you enjoyed our Hotel and Pub. NH
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Burt's Hotel

Property: Burt's Hotel
Address: Market Square, Melrose TD6 9PN, Scotland
Region: United Kingdom > Scotland > Borders > Melrose
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #2 of 7 Hotels in Melrose
Price Range (Based on Average Rates): £
Hotel Class:3 star — Burt's Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Burts Hotel Melrose
Burt's Hotel Melrose, Scotland

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