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“Great Customer Service”
other travellers have booked this property
kitchen
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kitchen
outside living room
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Very good
4 reviews
kitchen
outside
living room
living room-bay window-furniture is now like other living room photo
small sitting room with double sleep couch/bedroom 6
Small living room with sofa bed made up/bedroom 6
white bedroom /bedroom 1
high ceiling bedroom-bedroom 2
back bedroom-bedroom3
twin bedroom- bedroom 4
Hillside bedroom-bedroom 5-2 twin beds& 1 daybed
Hillside Room-Daybed-in same room with 2 single beds.
Bathroom
Stairs
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Overview
Condo/Apartment -
5 Bedrooms, 2 Bathrooms, Sleeps 13
Melrose, Borders, Scotland

Reviews from our community

Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
HMQ1960
Edinburgh, United Kingdom
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Customer Service”
Reviewed 4 February 2014 for a stay in February 2014
1
person found this review helpful

My family booked to go to a larger house for a long weekend for my sisters 70th birthday unfortunately our stay had to be cancelled one week before due to unforeseen building damage. The owner organised for us to stay in this accommodation and as it was not as big she organised hotels for the overspill and delivered us a lovely meal for the Friday night and brought extra for the Saturday too. Upper Tweeddale is lovely and has a great feel about it. It is exceptionally well stocked with dishes, glasses, utensils, seating and even extras for babies and toddlers. It would have been lovely for us all to be together under the one roof but I feel Lil (the owner) done everything within her power to make it good for us. Some of the best Customer Service I have experienced. I would definitely go back to any of Lil Gogan's properties and recommend them. As for the bathrooms we filled the house and managed fine, there was plenty hot water etc.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The house had a lovely feel to it.
Travelling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, United Kingdom
Reviewed 30 April 2012 for a stay in April 2012
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Good size for a large group. Excellent location
Liked least: Only 1 shower
Travelling group: With Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Large groups
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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