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Reviews (2,305)
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All reviewskids clubgin palacetable tennisrefurbished roomfront facingtennis courtssignature roomswimming poolgrand hotelgames roompitch and puttgin tastingnew ownersleisure centresteam roombit datedbunk beds
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17 - 22 of 2,305 reviews
Reviewed 3 weeks ago via mobile

We found the staff very helpful. Our room was beautifully decorated and was warm and comfortable. The coffee shop was great for meals and snacks during the day. The pool is a good size and facilities are good. We enjoyed our evening meal in the restaurant. We will definitely go back.

Stayed: June 2018, travelled as a couple
Thank AnnRedhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrieffHydroHotel, Guest Relations Manager at Peebles Hydro, responded to this reviewResponded 3 weeks ago

Thank you for sharing your thoughts with us AnnRedhead and for your kind comments regarding our team which will be a pleasure to pass on. It was lovely to hear that you enjoyed your stay and that you plan to visit us again. We look forward to welcoming you back on that occasion.

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Reviewed 3 weeks ago

I stayed here in a single room and the price was excellent value for money. The room was a little dated as was the bathroom, in fact a few areas were starting to look a little tired and in need of a lick of paint here and a new carpet there. I ate in the bar and had a few drinks there too, the staff were great, food was good and the prices were reasonable. Breakfast was really nice in the main restaurant and the views are incredible. I'd definitely recommend this to anyone looking to stay in the area as this hotel is very nice, however it could do with a little TLC and some modernisation.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank JDskinner82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations M, Guest Relations Manager at Peebles Hydro, responded to this reviewResponded 3 weeks ago

Thank you for your feedback JDskinner82. We were sorry to hear that you felt that the hotel was a little dated. The hotel is currently undergoing refurbishment but regrettably this does take some time to complete. However, it was great to hear that otherwise you did enjoy your stay and we very much hope that you will return and visit us again soon.

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Reviewed 3 weeks ago via mobile

I stayed at Peebles for 3 nights with a big family group, a kind of reunion.
The rooms were very good, spacious and with tea, coffee etc.
I was disappointed with breakfast, as a vegan my only choices were fruit salad, porridge and sliced bread. It would have been nice to have had more fruit to choose from and loaves of bread. However the evening meals were always very good and I had a choice of vegan options.
Staff were helpful, particularly Corina in the restaurant who was lovely. Really enjoyed Al James too on Saturday night.
Overall a good stay but some of the decor, ie carpets in corridors, was worn and tired looking.

Stayed: June 2018, travelled with family
Thank Nicola M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations M, Guest Relations Manager at Peebles Hydro, responded to this reviewResponded 3 weeks ago

Thank you for sharing your thoughts with us Nicola M. Sorry to hear that you found the breakfast options to be disappointing. We will share your feedback regarding this with our Food and Beverage Manager. We do carry out a rolling refurbishment programme within the hotel but unfortunately a project of this size does take some time to complete. We do hope that you will return to visit us again and see further improvements.

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Reviewed 3 weeks ago

great all round service room was5 star all staff very pleasant and helpfull a great improvement fro last visit already booked again for August. this hotel has been tastefully revamped with anew cocktail bar

Room Tip: book front facing the views are to die for
  • Stayed: June 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank donedinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations M, Guest Relations Manager at Peebles Hydro, responded to this reviewResponded 3 weeks ago

Thanks for your great review donedinburgh. We were delighted to hear that you enjoyed your stay and liked the improvements made since your last visit. It was lovely to hear that you have already booked a return visit and we look forward to welcoming you back in August.

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Reviewed 3 weeks ago via mobile

On first impression, Peebles hydro was tired and dated from the outside. Additionally, we were given a standard double room which should not have been available to the public. The room was dated and, to our shock, the bathroom wasn’t clean (with hair and sediment visible all over). We insisted that our room was changed which was agreed to. However, staff were unwilling to give us any form of reimbursement without prompting. Finally, I would say that if you are booking to stay at the Peebles hydro, I would make sure to ask for a refurbished room (which we not not made initially aware of until after checking in) otherwise you will likely experience similar.

Stayed: June 2018, travelled as a couple
1  Thank JennyPenny1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest Relations M, Guest Relations Manager at Peebles Hydro, responded to this reviewResponded 3 weeks ago

Thank you for sharing your feedback with us JennyPenny1993. We were so sorry to learn that you were disappointed with the room initially allocated to you. We are currently undergoing a rolling refurbishment programme but regrettably a project of this size does take some time to complete. We will pass your feedback on to our Housekeeping Manager so that she is aware of your comments and can take your feedback on board. We do hope that this will not deter you from a future visit and that we will have the opportunity of welcoming you back to Peebles Hydro in the future.

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