Good place to stay if you are over 25.
Two major issues and a couple of niggles.
Daughter and I stayed here for one night as part of her 18th birthday celebrations. When booking this hotel back in February- this fact was mentioned to the lovely receptionist who confirmed our arrangements.
The location is spot on- great for local walks and other activities- though I found the rear car park a little tricky to find initially.
Room was basic but acceptable- in need of a little sprucing up, but no complaints. We noticed the hotel is having a revamp as new carpets were being laid. Views at the back across the river and hills were just great.
Our plan was to do a couple of walks then have cocktails before dinner. I admit we did not look our best when we decided to have a swift drink before getting showered and changed, however, I was not expecting to be stopped from having a drink with my daughter in the bar. I was told that there is a local policy that anyone up to the age of 25 must take ID to be served in the bar. Even after ordering an orange juice, we were asked to leave and sit in the lounge! As there were no free seats- we were left standing in the hallway which was rather humiliating and spoilt the 'treat' for my daughter.
At dinner- daughter was told she could have an alcoholic drink. Surely non-sensical double standards? How can she not be allowed in bar area with a fruit drink but be able to order alcohol with the meal?
Menu was limited and more bar/ pub grub ( scampi and chips, ale pie, haddock and chips, with a couple of extras) I ordered the rump of lamb and asked for it medium/pink. I was told it is always sent out medium, though I had already spotted the lamb served on the table next to ours- definitely over cooked. No surprises when it was served with not an ounce of pink. Bringing this to the attention of the waitress, I was told 'well chef had made it anyway when your starters were brought out'...poor excuse.
The puds were terrific- creme brûlée and chocolate tart. Yummy.
Breakfast was fine except for the very poor haggis. I noticed there were veggie and gluten free options which is unusual ( recent posh 5 star hotel didn't even have veggie sausages on offer). So well done Tontine for this.
Thinking about this trip on way back to the North East- if a young couple wanted a romantic weekend away- it would be sensible to bring your driving license or passport as they would not be served in the bar. I would have been happy to bring daughter's passport if I had been informed of the hotel and local area policy. This is not cited on the website- nor in reception area or outside hotel ( nor other venues in town either)
Can't recommend and won't be returning.
- Official Description (provided by the hotel):
- Situated in the heart of Peebles, we are a family run hotel totally geared up to providing you with a wonderful break. Known for our excellent service and food, we have 36 en-suite bedrooms, secure storage, drying room, FREE WiFi and private parking for our guests. So if you want to escape for some well earned rest and relaxation, or to enjoy some quality time with friends and family, the Tontine is the perfect place to be. ... more less
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- Also Known As:
- Tontine Hotel Peebles Scottish Borders Scotland
- Peebles Tontine Hotel