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“Service with class and style”

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Tontine Hotel Peebles Scottish Borders
Ranked #1 of 8 Hotels in Peebles
Certificate of Excellence
Royal Wootton Bassett, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Service with class and style”
Reviewed 6 July 2014 via mobile

The Tontine offers old world class and style with modern rooms and excellent customer service. The Lounge and Dining Room offer comfort and service that is rarely seen in today's busy modern lifestyle whilst the rooms offer the comfort and warmth that you would expect from a hotel. The hotel is located in the centre of the town but parking is provided, it is ideally situated to go exploring. The best asset to the hotel was the staff, they were friendly, welcoming and above all offered a genuine welcome. I would happily recommend the hotel to anyone wishing to visit Peebles.

Stayed July 2014
Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon I, Owner at Tontine Hotel Peebles Scottish Borders, responded to this review, 20 July 2014
Many, many thanks "David S" for taking time to post this marvelous review on TripAdvisor. We are currently up-dating a number of our "Standards of Performance" and your description and quote "Service with class and style" has got to be incorporated within our aims and outcomes for guests. Thanks for the decription and many thanks from all the team for your great feedback!
Kate, Gordon Innes & "The Tontine Team".
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891 reviews from our community

Traveller rating
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    45
    20
    8
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127
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52
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (295)
Date | Rating
  • Dutch first
  • English first
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English first
Skipton, United Kingdom
1 review
Reviewed 3 July 2014

I found the hotel through Booking.com. Immediately after making the booking I received a follow up email from the hotel with helpful info and suggestions. Good friendly service and comfortable bedroom. Excellent value. A very warm hearted hotel!!

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Johnkofti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon I, Owner at Tontine Hotel Peebles Scottish Borders, responded to this review, 20 July 2014
Thank you very much indeed "Johnkofti". A great review for us to reflect upon, following your recent "Great Visit". So pleased to read your feedback. Many thanks!
Kate & Gordon Innes.
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Bradford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

Nothing was too much trouble. Very relaxed, great staff and service and breakfast was superb. Place a Tontine in all UK towns and cities please! I will return and next time not on my own.. Will get the wife to enjoy it too

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GardnerAg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon I, Owner at Tontine Hotel Peebles Scottish Borders, responded to this review, 20 July 2014
Thank you "GardnerAg", a great review to share with everyone. Can you find us a "wealthy financial backer" as I think your idea of a "Tontine" in every City sounds great!
Look forward to welcoming you and your wife back to Peebles & "The Tontine".
Kate & Gordon Innes.
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Cape Town, Western Cape, South Africa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 July 2014 via mobile

We spent 2 nights at the lovely Tontine Hotel. Our room was clean and very comfortable. We ate in the restaurant that night as well as for breakfast. The service and staff were great despite the fact that the hotel was busy as there was a local festival on. The hotel is also very well placed in the centre of town for easy access for walking around.
We would definitely recommend the Tontine to fellow travellers

Stayed July 2014, travelled with friends
Helpful?
1 Thank Janessa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon I, Owner at Tontine Hotel Peebles Scottish Borders, responded to this review, 20 July 2014
Thank you "Janessa D", a great review for us to read on "TripAdvisor". We particularly love your recommendation to fellow travellers, as indeed we are situated right in the centre of town and right at the heart of all that goes on in the local community.
Thank you again, Kate & Gordon Innes (Hotel Owners)
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Fettercairn, United Kingdom
Level Contributor
72 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 30 June 2014

After spending 2 nights in Moffat, I was very keen to return to stay in Peebles as I love it and I recall staying in The Tontine Hotel 16 years ago and we had an excellent and enjoyable stay then so I wished to return.We went on the Lazy Sunday Deal which included, a double en-suite room, 2 x course evening meal with a 175ml glass of wine and your full cooked breakfast the next day. The bonus was the Hotel is now 'pet-friendly' and we were permitted to have our 2 x well behaved dogs stay with us at no additional costs and the kind Receptionist even informed us that if we wished to have our pets with us rather then putting them out in to the car that we could bring them in to the Lounge Bar and they would be permitted to be with us while we dined. To us this was truly comforting and the dogs enjoyed it to Cat (at Reception) even allocated us a room which overlooked the River Tweed at the rear and it was so convienient to access the rear car park and then out on to the park with the dogs. It was truly amazing value for money and we will definately return to The Tontine and would highly recommend this Hotel to other 'pet owners' who wish to bring their beloved Pet(s) with them, I am positive that you will be glad that you selected this Hotel for your stay when in Peebles. They are also in the process of upgrading the bedrooms so bare this in mind, but our room was very clean and comfortable.

Room Tip: A bedroom at the rear is quiet and you look over the River Tweed.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HoweOTheMearns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon I, Owner at Tontine Hotel Peebles Scottish Borders, responded to this review, 20 July 2014
Thank you "HoweOThe Mearns" firstly for finally returning to Peebles & "The Tontine" and secondly for an excellent piece of advertising for all dog owners and lovers, who we hope will follow your example and take advantage of the wonderful "dog friendly" facilities here at "The Tontine".
Kate & Gordon Innes (Owners)
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Pontypool, United Kingdom
1 review
Reviewed 26 June 2014

Lovely welcome from the receptionist who was also very helpful and informative.

The room was impeccably clean and tidy and beautifully presented.

My stay overall was peaceful and quiet.

If I had any gripe it would be the room was hot( no aircon) and the tv quite small but overall value for money was excellent.

Breakfast was lovely, although I only had poached eggs on toast. The breakfast room is large and well lit and the selection is second to none for variety.

I am staying there for a few more times over the coming weeks and look forwards to my visit..

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank garethbarnes1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon I, Owner at Tontine Hotel Peebles Scottish Borders, responded to this review, 20 July 2014
Thank you "garethbarnes 1961". A lovely review for us and we appreciate your feedback regarding "Aircon". Realistically we are not going to invest, although the recent spells of warm weather saw us purchase a number of "Fan Ventilators" for guest use. Off course immediately on purchase it started to rain! Thank you for your excellent review and in particular our housekeeping team loved the commwents regarding your room presentation.
Kate & Gordon Innes (Hotel Proprietors)
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St Helens, United Kingdom
1 review
Reviewed 25 June 2014

Myself and a mate were in the Peebles, Innerleithen area mountain biking and stayed at this hotel overnight on a Monday.
We were concerned that 2 muddy guys might be a little out of place but we couldn't have been any more wrong. The staff were superb, the rooms were spot on and the food was excellent. Also, there was a cross section of guests. Ranging from American holiday makers, a very well to do evening function and myself and my sweaty mate.
Excellent and biker friendly!!

Room Tip: We booked a family room for £90. A standard twin room was £80. No brainer!!
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gordon I, Owner at Tontine Hotel Peebles Scottish Borders, responded to this review, 20 July 2014
Thank you very much "Paul F" for taking time to post such a great review. You have encapsulated our design teams overview of our "on-going" investment and refurbishment of the hotel in your feedback. A 200 year old building that has spaces and facilities for all types of guests, modern and innovative services that also stay true to the 200 year + traditions of the building and location. The team are delighted you describe your experience as "Excellent". Thanks very much again!
Kate, Gordon Innes & "The Tontine Team".
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Additional Information about Tontine Hotel Peebles Scottish Borders

Property: Tontine Hotel Peebles Scottish Borders
Address: High Street, Peebles EH45 8AJ, Scotland
Phone Number:
Region: United Kingdom > Scotland > Borders > Peebles
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #1 of 8 Hotels in Peebles
Price Range (Based on Average Rates): £
Hotel Class:3 star — Tontine Hotel Peebles Scottish Borders 3*
Number of rooms: 36
Official Description (provided by the hotel):
Situated in the heart of Peebles, we are a family run hotel totally geared up to providing you with a wonderful break. Known for our excellent service and food, we have 36 en-suite bedrooms, secure storage, drying room, FREE WiFi and private parking for our guests. So if you want to escape for some well earned rest and relaxation, or to enjoy some quality time with friends and family, the Tontine is the perfect place to be. ... more   less 
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Also Known As:
Tontine Hotel Peebles Scottish Borders Scotland
Peebles Tontine Hotel

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