Approx a year ago I along with my partner and my sister visited this hotel for lunch..
We placed our orders and waited for our food to appear. My starter finally appeared after a considerable amount of time.
After consuming my starter I sat back and waited for our main course.
While waiting a number of other persons came in and for some reason were served before us.
After about 30mins and with no sign of our main course I enquired at the bar to what was happening to be told our order had been over looked. As I am an insulin dependant diabetic I require to eat my full meal within 20 mins of my insulin being administered which I explained to the barman who took our order. The young man did not appear interested and was unable to confirm how long the meal would take. We therefore decided to cancel the order and move on to another hotel for lunch. On returning home I wrote three letters to the owner complaining about the situation that arose during our visit to the hotel. I also wrote a review on this web site which appears to have been removed I assume due to the content of my complaint. It has now been over a year since our visit and I still have not received a response from the owner of the hotel
to any of my letters. Needless to say I will not be returning to this hotel in the near future.
- Also Known As:
- Nith Hotel Dumfries, Scotland