helpful staff found a ground floor room as I couldn't manage the stairs. Excellent breakfast with lots of choice (but haggis & black pudding looked like cheap bought frozen beefburgers) & quick efficient service.
In need of decoration & maintenance. No clock anywhere. Shower room in disabled ground floor room was a wet room and the floor didn't slope towards the drainage, meaning you were standing in a huge puddle even away from the shower area which gradually flowed out onto the carpet in bedroom we had to make a damn with all our towels.Problem with disabled ground floor room also was that was in is old part of building next to public toilets & opposite bar so noisy in evening & had sash windows we couldn't open & no view at all(brick wall & trade door). Very comfortable double bed though & an extra single bed for carer or child. They let us have this room for 2 nights then had to move us upstairs to the modern part of building. In fact this room turned out to be a little gem dual aspect we could open floor length doors & windows all round and watch the sheep & the view while having fresh air at night. Queern sized bed wasn't comfortable though was like a hard board. Nothing near to buy a reasonably priced evening meal - all were a car ride away about 8 - 10 miles and hotel restaurant far too expensive. I have since seen on other people's reviews that we could have bought a bar meal in the evening - nobody told us this when we enquired where we could buy a meal anywhere in the vicinity in the the evening just pushed their expensive restaurant menu.
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- Also Known As:
- Best Western Dumfries
- Dumfries Best Western
- Hetland Hall Hotel Dumfries, Scotland