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“Another great stay ”

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Cairndale Hotel & Leisure Club
Ranked #5 of 8 Hotels in Dumfries
Nairn, United Kingdom
Level Contributor
61 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
“Another great stay ”
5 of 5 bubbles Reviewed 12 June 2014 via mobile

Found something to complain about - only 4 TV channels. Other than that friendly staff, nice rooms, good food, great leisure club. Will be back again, I am on business in Dumfries regularly and won't stay anywhere else. Great value.

Stayed June 2014, travelled on business
Helpful?
2 Thank greg2302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review, 20 June 2014
Hi Greg!
Thank you for posting such an excellent review following your most recent visit to the Cairndale.
I was sorry to hear about the problem with your TV. As well as the usual channels all of our TV's have Freeview and BT Sport channels.
We have just replaced a number of older televisions in the hotel with 32" LED TV's and there may have been some tuning problems with these.
Hopefully on your next visit to the hotel everything will be perfect for your stay.
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735 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (182)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Derby, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 June 2014

So many hotels fail to cope with large groups, particularly at mealtimes. The Cairndale did brilliantly when I was part of a group of 48 staying for three nights. Four course evening meals, with choice of main course and pudding, were excellent and the breakfasts were as good as I have experienced in a large hotel. The vegetarians and coeliacs in our group all received good meals on time and there were no mistakes. Drinks were delivered in good time.
The rooms were well furnished and clean. I didn't use the leisure facilities but they looked good when I paid a quick visit. Overall this is a very well managed hotel with friendly staff. If you are looking for a hotel in Dumfries and Galloway for a large party, this is to be highly recommended.

Room Tip: Avoid rooms on the main road on a Saturday night.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review, 20 June 2014
I was delighted to hear how much you enjoyed your recent visit to the Cairndale. As you probably appreciate we welcome a large number of groups to the hotel and regularly welcome walkers, golfers, bowling groups and mountain bikers throughout the year.
We are always happy to quote for groups and to negotiate preferential rates subject to the number of rooms required.
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Manchester, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 7 June 2014

Being a native of Dumfries originally I remember this as being the town's prestige hotel many years ago. Rooms are now slightly dated but fitted with comfortable bed and new modern bathroom. Well run family hotel now rated as 3 star with excellent staff and lovely breakfast provided. Did not have the opportunity to use other facilities as this was only short stay. Would highly recommend.

Room Tip: Front rooms have nice view overlooking St Mary's church
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 777Alan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review, 20 June 2014
Thank you for taking the time to post such an excellent review following your recent visit to the Cairndale.
As a family run hotel we've invested heavily in the hotel over the years adding extra bedrooms, a leisure club and a ballroom for 300 guests.
On going improvements in recent months has also seen the refurbishment of a large number of bedrooms and bathrooms in the hotel and we've been delighted with the feedback we've been getting from our regular guests following this work.
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Edinburgh, United Kingdom
Level Contributor
269 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed 6 June 2014 via mobile

Spent an overnight here on business. It was mixed, all in all. Positives: lovely leisure facilities including very good pool; friendly staff; central location; my room's bathroom had clearly recently been upgraded and was super. Negatives: room somewhat small; dinner, while good, was served poorly (I had nearly finished my starter by the time my colleagues were served theirs, which really isn't good enough); the hotel itself looked a bit stale.

Stayed June 2014, travelled on business
Helpful?
1 Thank Colin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review, 20 June 2014
Thank you for giving us so much positive feedback following your recent visit to the Cairndale.
I was obviously sorry to hear about the mix up with the starters at dinner but pleased that this didn't detract from the overall enjoyment of your meal.
As you might appreciate in an older building we have a variety of different sized rooms and for some people this is seen as a positive advantage over some modern purpose built hotels.
If you're returning to Dumfries in the near future please feel free to contact us directly so that we can ensure that you have a larger room next time round.
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Glasgow, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 June 2014

Spending a few days with my wife in Dumfries and currently staying in the Cairndale in Rm19. I had an excellent meal last night in reivers restaurant at a very reasonable price. The staff are very friendly and do all they can to help you. Breakfast was buffet style and there is a good range of produce available. The room although small and cosy was very clean and tidy ,I slept well ,the bed was very comfortable and the room had a modern bathroom and good shower /bath. I would definitely stay here again if in the area.

Room Tip: I liked Room 19
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tcg23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review, 20 June 2014
Thank you for posting such an excellent review following your recent visit to the Cairndale.
Your feedback is very much appreciated and we look forward to welcoming you back to the hotel next time you're in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haddington
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

Spent Easter 2014 and previously Chistmas break 2010 & 11. Very nice family run hotel. Standard rooms are fine, not over big but have all you need for a few nights stay. We had a new modern bathroom with good shower. Leisure facilities are good with a small swimming pool. Meals are great, breakfast buffet style and dinner is waiter/waitress service which is prompt efficient and friendly. There is entertainment on some Saturday nights with special deals. Had a great night Easter Saturday celebrating a birthday and enjoyed an Abba Tribute band after dinner in the larger function room.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review, 25 June 2014
Dear Mary
Thank you for posting such an excellent review following your most recent visit to the Cairndale. It's always appreciated when our regular guests take the time to thank us for a job well done!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We are just back from a two night stay. This hotel is centrally located within easy reach of shops and restaurants.it was great value for money as we booked it through wowcher.would definitely go bk with same deal. The two men at reception were very nice (Douglas and Alistair). Rooms were lovely and beds were very comfy .The breakfast was very very nice a good selection and the staff were very attentive.We all enjoyed the pool sauna steam room and the gym which was all included in price.very nice hotel and lovely staff ..thanks.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank boorach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cairndale Hotel & Leisure Club

Property: Cairndale Hotel & Leisure Club
Address: English St., Dumfries DG1 2DF, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#5 Family Hotel in Dumfries
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cairndale Hotel & Leisure Club 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Cairndale Hotel And Leisure Club
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Dumfries Hotel

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