I last stayed in the Dumfries Premier Inn 3yrs ago and this place has really changed, last time it felt weary and isolated, now the welcome is warm and friendly from all the receptionists we saw (stayed for three nights), my room was set to a lovely warm temperature on arrival. The room, as usual withPremier Inn were clean, modern and well maintained (plug sockets next to bed would be useful Whitbread)! The Table Table next door had fast, very friendly service at night and for breakfast. There was a problem with tills on Tuesday night which I felt was handled in a smiley professional manner and an apology instead of with poor excuses, a great example for others on how to deal with customers when technology lets every one down.
- Official Description (provided by the hotel):
- Near this market town on the River Nith - once home to poet Robert Burns, Scotland's favourite son ... more less
- Also Known As:
- Premier Inn Dumfries Hotel Dumfries
- Premier Inn Dumfries Hotel Scotland