Just back from a 2 night stay. Went up for a family wedding. The rest stayed at the Smiths which was £130 a night and we paid £63 a night, b and b at this one, down the road. Upon arriving, the hotel is set back along a long drive with beautifully maintained gardens. The part that is shown in all the photos (the original building) is beautiful but in need of a paint job. It's overall a bit tired and could do with an upgrade but still keeping the character.What you don't see is the 100 room attached annex (also in need of a paintjob!) It's in a good location. There's not a lot in Gretna Green but there is a great outlet centre a mile down the road, opposite a pub and a centre across the road from the Smiths that's got shops, etc in it and worth a look around. It was very hit and miss. The breakfast is excellant and catered for all needs with a large choice of cereal, yoghurts, tinned fruit, cheese and ham. There is also a self serve hot selection with bacon, sausages, fried and scrambled eggs, black pudding, haggis, beans, mushrooms and tomatoes. Toast and preserves are put at your table. At night there is a choice of eating in the restaurant (£25.50 a head) or a bar area. We chose the latter, which had a small menu and a limited specials board. My partner had fish and chips. I think their goldfish must have died.It was a small (and I mean small) piece of frozen battered fish and a few cold chips. The other guests ordered the same meal and had a completely different flat fish brought out that looked like plaice. We complained and the young waiter did not know what to do and wasn't bothered. To compensate they gave us a few (and I mean few) of the cold chips. At £10 a meal, this was rubbish. The bar man was miserable and unhelpful as was the first receptionist. The light in our room, operated by inserting your card key, would not work after several attempts,The first receptionist told us to jam the key in (we had) and eventually agreed to send someone up. After going out for the night, the lights still would not work! The second receptionist, a Polish lady with a Scottish accent, was so lovely and helpful and got it sorted out, as though nothing was too much trouble. The room was quite large. Basic but had the most comfiest bed we have ever slept in. Good things- gardens. Lots of weddings there (we made friends with a lovely group of guests who even invited us to attend their wedding the next day!).Price of drinks were good and a lot cheaper than the other places.Breakfast- lovely. Complimentary toiletries. Bad things- could do with a paint job and the chefs from breakfast doing the bar meals! (Poor food, honestly! I am not a moaner but I do better on a typical night's tea. Also train some of the staff on their customer service. It is a shame as it wouldn't take a lot to get this top notch and get the top score.
- Official Description (provided by the hotel):
- Gretna Hall Hotel is an ideal setting for your leisure break thanks to its great location, charm and character. Originally built in 1710 as a manor house, our hotel, set in 10 acres of beautiful gardens offers all the character of a substantial historical building with all the facilities you would expect from a leading contemporary hotel. We cater for weddings, family celebrations, business meetings and overnight stays and a very warm welcome awaits you at Gretna Hall Hotel whatever your reason for visiting us. ... more less
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- Also Known As:
- Gretna Hall Hotel Gretna Green
- Gretna Hall Green
- Gretna Hall Hotel Green
- Gretna Hall Gretna Green, Scotland