we went to visit the Gretna Gateway outlet village in Gretna...we called in here as a bolt hole for the hunger and a drink...it was 5pm and the shopping park does not close till 6...we walked in and there was silence...no one at the door or the till...we decided to pick up a tray and went to see what was on offer...god forbid we had asked for anything cooked...I heard a girl shouting something to one of the other girls who was around the corner sweeping a very filthy floor...the lady on the till was like a bloomin' dragon...no smile...the manner on her was give me your money...it was a horrid experience and I pity anyone who goes into the café...also, the disabled toilet door was hindered by a big mop and bucket contraption and I was too afraid to ask for it to be moved...I felt like the women in there were far too busy cleaning up as we ate!!! approx. one hour before they should have been purely so they could leave early...I will not cross these doors again...very poor service.
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