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“Good for an overnight stop”

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Days Inn Gretna Green M74
Ranked #3 of 4 Hotels in Gretna Green
Liverpool
Level Contributor
69 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Good for an overnight stop”
3 of 5 bubbles Reviewed 12 September 2011

We stayed here for one night to break our journey home from holiday. We'd been really fortunate and had managed to obtain a rate of £10 - so fantastic value. Check in was quick and efficient - very friendly and helpful staff on reception. The room was quite basic but the bed and pillows were really comfortable and even though there were wedding parties staying we didn't hear any noise. The hotel, being only on one level had the added benefit of no noise from rooms overhead.

Didn't appear to be any restaurants nearby so had to make do with fast-food outlets in the adjoining service station for dinner.

Stayed September 2011, travelled as a couple
Helpful?
Thank lindie_h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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378 reviews from our community

Traveller rating
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    91
    21
    40
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
manchester
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 10 September 2011

the hotel was lovely and clean and the staff were so polite and friendly,

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lynda y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 8 September 2011

Without doubt the worst hotel experience I've ever had.

Mostly rude, completely incompetent staff.
Mistakes with booking: terrible communication between days inn & laterooms- with days inn being quick to blame the customer rather than it being their own oversight.
Filthy rooms.
To top it all off we were awoken at 6.45am (on a Saturday) by a constant loud banging as 'workmen' fitted a carpet in the corridor outside. The workmen claimed the hotel requested this at this hour.
I've received no response from the hotel or it's management from complaints made at the time and in writing, and can only conclude this is the worst hotel in the UK.

For the sake of your own sanity, please don't stay here. I know it's a cheap option, but really- spend an extra few quid for a decent nights sleep elsewhere, without the attitude.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KS_821
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Gretna Green hotels

Ellesmere
2 reviews
5 of 5 bubbles Reviewed 28 August 2011

This "budget" hotel was brillaint. The number of people in my party required two family rooms. Both of which were clean and tidy. We stayed for 3 nights and would've liked to have stayed longer. We had everything we required in the rooms and we had no problems at all. If we ran out of anything, we were able to pop to reception at any time of the day and night and received a warm welcome at all times.

The Pet Friendly aspect of the hotel was great. The staff enjoyed our dogs and when time permitted, greeted them like they were guests. Outside was clean and tidy and there was plenty of room to walk our dogs without taking a car journey.

The check-in and check-out routine was quick, easy and very efficient. The car park was secure with a good amount of spaces.

The shower was fab. The pressure of the water was quite unexpected. Instead of a slow flow as found in some hotels, the pressure made having a shower very quick, for me (with thick hair), it took less time to shower... a great plus when preparing 4 people for an early-in-the-morning wedding. Don't adjust that!

The bed was very comfy. Better than what I have at home.

We had other family members staying in other hotels and they were not as happy with their choice as we were, even though they paid more per night.

So as far as Days Inn at Gretna Services... we can't fault it. Everyone in my party was very happy with our choice of accommodation.

Our main praise must indeed go towards the staff who were FANTASTIC. From the moment I personally telephoned the Hotel to book the rooms all the way through to our farewell, we were treated much more than guests. This welcome made our stay in the area better than expected. Enough so, to warrant a Thank You card from us to them!

On departure, we were not the only ones expressing our thanks to the staff for their hospitality, other guests came back to reception to say Farewell and Thanks also.

If I were to make suggestions to improve anything, it would only be to:

1) add more pillows on each bed (but I'm sure these would be provided if asked for)
2) have a shelter outside for those whom smoke in bad weather, and
3) have a seating area for those wanting to spend time outside, weather permitting.

Thank you to everyone at Days Inn, Gretna Services.

For a "budget" hotel, this is truely 5 stars. Would recommend to others without hesitation. Hope to return very soon.

Thank you Andrea. Keep in touch!!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sharon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
1 review
2 of 5 bubbles Reviewed 22 August 2011

Booking direct with the hotel total joke you will have to re-check details . if you have breakfast you will not be eating at the days inn you will have to walk over to the motorway service area and queue up with everyone else and wait in line to get served.
Service very slow if motorway services are full of tourists ie weekends and standard of foodservice leaves a lot to be desired.
As for the hotel itself very mediocre Some staff very helpfull others can be a quick off the mark to presume certain issues .
As the hotel is on one level only when the lorry drivers park up for the night the noise can be a little annoying

Room Tip: double check booking and needs
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  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank stotty927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
84 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 22 August 2011

We stayed here for 3 nights as we were up in Gretna for a wedding. The receptionists were always friendly and helpful. It is basic but it does the job. There is a microwave at reception which was really handy for us so we could heat our baby's bottles and food. The only niggle we had was that the cleaners didn't seem to do a very good job! Other than that it is a nice little place to stop in Gretna.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Beautygirl85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkwall
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 August 2011

we used the Days Inn as a stopover, during a long drive north towing a boat, we chose this particular hotel on its car parking facilities, as we needed secure parking. We certainly were not dissappointed, staff were amazing as was the room, very tidy, huge bath towels and great shower, most comfortable mattress i have slept on in a long while, and the hotel was very quiet. eating facilities were across the car park and were also very good, the Breakfast was very fillling just what we needed for our long drive north, i would highly reccomend this hotel, i will certainly use it again if in the same area.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank mamasan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Days Inn Gretna Green M74

Property: Days Inn Gretna Green M74
Address: Junction 21/22, A74M Northbound | Welcome Break Services, Gretna Green DG16 5HQ, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Gretna Green
Price Range (Based on Average Rates): £
Hotel Class:3 star — Days Inn Gretna Green M74 3*
Number of rooms: 64
Official Description (provided by the hotel):
Days Inn Gretna Green is close to the M74 and M6 motorways, and within easy reach of Carlisle. It has free Wi-Fi and free parking. Newcastle-upon-Tyne and County Durham are about 1 hour from the hotel. The famous wedding village of Gretna Green is close by. Tasteful en suite rooms and personal service make this convenient hotel an ideal place to break your journey. Each bedroom has a TV (with Freeview channels), a free hot drinks tray and newspaper, a hairdryer and a trouser press. All rooms have broadband Wi-Fi at an additional cost. Pets are permitted in the hotel. Please inform the hotel when you make your booking. ... more   less 
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Also Known As:
Days Inn Gretna Green m74 Hotel Gretna Green
Gretna Green Days Inn
Days Inn Gretna Green M74 Scotland

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