We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Gorgeous hotel” 5 of 5 bubbles
Review of Smiths at Gretna Green Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Smiths at Gretna Green Hotel
Ranked #1 of 4 Hotels in Gretna Green
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Gorgeous hotel”
5 of 5 bubbles Reviewed 18 December 2011

Stayed here I expectantly one night, hotel was lovely. Very modern. Large bar area good to sit and watch the various weddings coming & going. Food served in bar area was lovely. Rooms were spotless & very comfortable. Would definitely stay here again.

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pammyk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 10 January 2012
Pammyk1, Superb review, thank you so much - it means a great deal to us knowing that you left happy and that you will one day return to enjoy the hotel and my staff. All the best for now , Darren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,333 reviews from our community

Traveller rating
    785
    282
    159
    71
    36
See reviews for
321
628
13
115
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (283)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Norwich
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 18 December 2011

We stayed at Smiths to attend a friends wedding but unfortunately the accomodation didn't live up to expection considering the price tag. Although the wedding itself was perfect if I returned for another wedding I would definately look at other hotels in the area. Obviously Smiths have captured the market for weddings in Gretna but a little more attention to detail to the accomodation wouldn't go amiss.

  • Stayed September 2011, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank RebeccaSally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 10 January 2012
Rebeccasally, sorry you felt a little dissapointed by your room not being upto expectation. Generally our feedback is positive in relation to room size and provision and cleanliness, but i always appreciate good honest feedback like yours. After now being open for 6 years i am refurbishing all the bedrooms (except suites) with new beds , decor, lighting, art etc. I am sure on your return you will approve. Best regards,Darren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 13 December 2011

Stayed there for a night to break up a trip. Very classy hotel. Bar area is amazing and staff attentive. The rooms are large, clean and comfortable. Breakfast is a hearty affair and did us well as the next time we ate was at 4 in the afternoon. ! All in all a very pleasant experience

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tiggers-bounce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 10 January 2012
Thankyou Tiggers-bounce for your great comments, so glad you enjoyed the hotel and our hospitality. Best regards, Darren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
230 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 bubbles Reviewed 10 December 2011

A great building with well designed and comfortable bedrooms but no attention to detail. Tissue box was empty and when I asked for hair conditioner they couldn't supply it. And for a hotel that is a wedding venue the absence of ironing facilities is unbelievable. Food is good though dinner is in a different league than breakfast. This hotel could do a whole lot better with a bit of attention to detail.

  • Stayed December 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Theologyprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 10 January 2012
Theologyprof, thankyou for the post, it has been very useful. We do of course have irons and boards aplently in the hotel so am somewhat surprised why you couldnt be provided with one, very strange, apologies all the same. The provisions box we hold at reception has now been fully restocked with anything and everything that a guest has either forgotten or run out of - it had to be honest been heavily utilised and wasnt as it should have been. Glad that you did enjoy the hotel and i look forward to your return. Best regards, Darren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sutton, null, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 December 2011

Celebrated my wedding here yesterday 03 December 2011, Everything was perfect, The team at Spoilt pampered me to perfection, We were given a beautiful surprise in the form of the ash suite and wow what a room with a view, pure luxury and perfect in every way.
The team at smiths were helpful courteous and friendly, The food was divine every guest enjoyed it and complimented it. The room was decorated beautifully and staff were helpful and even placed out favors and children's boxes for me. Everything was simply perfect and every single one of our 32 guests enjoyed the day, I want to do it all again now.
Thanks again to all the staff at Smiths and the world famous Blacksmiths everything ran like a dream and you really helped make our dreams come true.
Susan and Gary Waring

  • Stayed December 2011, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sue W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 6 December 2011
Susan and Gary, thanks for the post. It is good to hear that everything went so well and that you enjoyed your time with us. All the best for the festive season and for your future together as a married couple. Best regards, Darren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NE England
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 2 December 2011

I recently celebrated my wedding at Smiths, and cannot rate them highly enough. I stayed in the Thistle Suite which more than met my expectations. The room was spacious, clean, welcoming - everything you would expect from a top class hotel. The staff were friendly and obliging. Nothing appeared to be too much trouble. Reports from my guests, who also stayed at the hotel, were positive without exception. The standard rooms were very good and the flame effect fires were welcome as it becomes cold in Scotland at the end of November! The bar area is lovely with sumptuous sofas for those late evenings spent sipping a good malt whisky and the food is lovely. I would love to have stayed an additional few nights, just to work my way through the menu. The desserts were intriguing - beetroot or lavendar icecream, pomegranate pearls (a la Heston Blumental), marvellous! I cannot wait for my anniversary so that I have a good excuse to stay here again. Thank you Smiths!!

Room Tip: Rooms at the front of the hotel are probably quieter as those to the rear get some road noise. The...
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pea-Bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 3 December 2011
Pea Bea, great review, thank you so much. Really glad you enjoyed your stay and that your wedding went so well. The chefs do like to have a bit of fun in the kitchen and we are continually honing our dishes and piecing together the next menu. Let me know when you are next staying and i will happily show you around our busy kitchen and meet the chefs. Best regards Darren
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 30 November 2011

I couldn't fault a thing about this hotel. My boyfriend and I stayed for two night for his brothers wedding. The room was comfortable and spacious, the bar was modern and had a friendly atmosphere and the restaurant food was delicious.
Our waitress, Sarah, was polite and had a laugh with us whilst remaining professional. We requested her to wait on at the wedding reception too but unfortunately she couldn't due to staff shortages.
The wedding reception was great, again the food was fantastic and the function room was nice.
I definitely recommend this hotel to anyone visiting Gretna.

Room Tip: The bride and groom were in The Rose Suite.........WOW! Fantastic room with gorgeous balcony.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 3 December 2011
Samantha , thanks for the review and also for highlighting Sarah as a particular highpoint. I will of course ensure she reads your great comments. Thanks again , best regards Darren.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Gretna Green
0.9 mi away
Greens at Gretna
Greens at Gretna
#2 of 5 in Gretna
4.0 of 5 bubbles 376 reviews
0.7 mi away
The Gables Hotel
The Gables Hotel
#1 of 5 in Gretna
4.5 of 5 bubbles 843 reviews
0.1 mi away
Gretna Hall
Gretna Hall
#2 of 4 in Gretna Green
3.5 of 5 bubbles 893 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Days Inn Gretna Green M74
Days Inn Gretna Green M74
#3 of 4 in Gretna Green
3.5 of 5 bubbles 372 reviews
0.7 mi away
Hunters Lodge Hotel
Hunters Lodge Hotel
#5 of 5 in Gretna
4.5 of 5 bubbles 141 reviews
1.0 mi away
The Gretna Chase Hotel
Show Prices
Show Prices
Show Prices

Been to Smiths at Gretna Green Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Smiths at Gretna Green Hotel

Property: Smiths at Gretna Green Hotel
Address: Gretna Green DG16 5EA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Gretna Green
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Smiths at Gretna Green Hotel 4*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Hotels.com and Priceline so you can book your Smiths at Gretna Green Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Classic Hotel Gretna Green
Gretna Green Classic Hotel
Smiths At Gretna Green Hotel Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing