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“Fabulous”

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Smiths at Gretna Green Hotel
Ranked #1 of 4 Hotels in Gretna Green
Certificate of Excellence
York, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fabulous”
5 of 5 bubbles Reviewed 6 April 2014 via mobile

We loved this hotel nice atmosphere smart modern and well decorated. Bedrooms were well appointed and comfy beds, we dined off both menus and the food was very very good. Staff we're friendly and helpful only down side were drinks were quite expensive but the large £20 cocktails lasted us for ages and were a nice touch, cannt wait to go back next year :)

Stayed April 2014, travelled as a couple
Helpful?
Thank MrsHMrH4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 7 April 2014
Glad to hear you enjoyed your stay Mr&Mrs H - those cocktails are some size aren't they!. Thanks for the post , all the best Darren
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1,351 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (289)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Glasgow, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 April 2014

we stayed at the smiths hotel on 26/3/14 as part of our wedding what can i say we were upgraded to penthouse suite wow wow wow better than expected walked through the door to romantic music playing and candles beautiful suite would recommend anyone to book this suite,
we had a lovely day next morning we had breakfast buffet which was first class could not find any fault with the smiths hotel and would recommend it to anyone every employee was very pleasant and welcoming.Thankyou for helping make our day.

Room Tip: penthouse suite wow wow wow
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank william m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 7 April 2014
William & Ann. I'm delighted that an upgrade was possible for you and that it enhanced your already special day. I do hope to see you back time and time again, you're always going to be welcome here. Best regards Darren
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Adelaide, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 April 2014

"Eloping to" Gretna Green was the best idea my cousin ever had. Although there were only 4 of us this was the most memorable wedding I have ever been to. It was a perfect mix of fun and tradition.
The organisers and marriage celebrant obviously enjoyed their work and while the wording of the ceremony was appropriately solemn they added lots of fun. Smiths Hotel had spacious rooms and there was an easy atmosphere to help quell any anxieties a bride might have. Although we did not use the service the hotel provides wedding planners for couples from all over the world. I would most definitely recommend this style of wedding to any would be bride and groom.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorraine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 7 April 2014
Thank you Lorraine, I too am glad that your cousin suggested running away to Gretna Green as we had the privilege of being part of your big day. Do come back again soon. Regards Darren
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Wigan, United Kingdom
Level Contributor
186 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

This hotel certainly punches above its' weight, great quality fixtures and fittings and lovely atmosphere, for not much more than an average hotel you get fantastic service, the staff are very attentive, great food and drinks and a feeling that you have won the lottery...I repeat not much more than an average hotel, maybe a tenner or a little more but well worth the little extra and I really felt like I got exceptional value for money, what a great find, i cannot praise the star at this hotel enough, it was my first visit but most definitely not my last

Room Tip: the hotel is off the main road so no noise, I would imagine all of the rooms are good and a nice pla...
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 7 April 2014
Thank you Tony, very pleasant words. I try to balance our price point accordingly, sometimes the rooms are going to be more expensive than other times (dependant on demand), but what's important ALL the time whether a guest gets in on a bargain or not is that the services are always the same, that the staff are equally as happy in their positions of work - this then enhances the guest experience - so many hotels and hotel companies have lost sight of what our industry is actually about (they talk about it, but often that's all) and what brings business back - genuine warm hospitality, I guess that's why we punch above our weight. Thanks again for posting up your review, the guys/girls here will be delighted. Best regards Darren
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Sunderland, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 April 2014

We booked smiths hotel as it was closest to blacksmiths shop where we were getting married the following day. To our surprise and delight we were upgraded to the penthouse suite. Everyone was brilliant and made our stay very memorable. The suite was very cosy and the candles added a romantic feel. Thank you so much for making our stay so special.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 4 April 2014
Sharon, you're more than welcome, it was a pleasure having yourself and Harry stay over. Thank you for this review, it means a lot that you took time out to write it up. all the very best to you. Darren
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Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 April 2014

Thought Smiths was first class - lots of attention to detail, friendly and helpful staff, large room, clean, tastefully decorated bedroom which was lovely and warm for our arrival. Food ordered for room service delicious, stayed hot, good red wine reasonably priced and lovely glasses. Breakfast buffet well laid out and very tasty. Very reasonably priced - Premier Inn (Ormskirk) rate was the same the following night and not a patch on the standard of this hotel.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank GIScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 9 April 2014
GIScott, thank you for the lovely feedback, I genuinely appreciate it and I wish you a speedy return. Do pop your head into my office to say hello next time your about.. Best regards Darren
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 30 March 2014 via mobile

Arrived Thursday night to find out the hotel was next to the motorway, this didn't matter, once we got into our room you don't hear a thing! The room was large, comfy and the fire was a nice touch! We ate in the bar with a couple of cocktails all was excellent and the staff were always on hand to check everything was OK. Great sleep and the breakfast was great! Overall excellent, a bargain and we will definitely be staying again!

Stayed March 2014, travelled as a couple
Helpful?
Thank Kendaljim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiths-GG, General Manager at Smiths at Gretna Green Hotel, responded to this review, 4 April 2014
Great review KendalJim, thanks for taking the time to write it up. Your'e not too far away from us South down the m6 so now you've found us, we'd be delighted to see you again. regards Darren
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Additional Information about Smiths at Gretna Green Hotel

Property: Smiths at Gretna Green Hotel
Address: Gretna Green DG16 5EA, Scotland
Phone Number:
Region: United Kingdom > Scotland > Dumfries and Galloway > Gretna Green
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Gretna Green
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Smiths at Gretna Green Hotel 4*
Number of rooms: 50
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, LateRooms, Odigeo, TripOnline SA, Priceline, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Smiths at Gretna Green Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Classic Hotel Gretna Green
Gretna Green Classic Hotel
Smiths At Gretna Green Hotel Scotland

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